Overview
We have an exciting position for a Parts Telesales Advisor in our busy Aftersales division. This role is full time at our Nottingham Head Office (no hybrid working).
Responsibilities
* You’ll be answering telephone calls quickly and efficiently providing a first class call experience for our Customers
* You’ll be responding to emails in a professional manner
* You’ll be committed to offering honest advice and building a rapport with customers, exceeding their expectations and reassuring them
Qualifications and experience
* Proven experience in a Sales office environment. You’ll ideally have practical experience / knowledge of some or all of our product range
* You’ll be a confident, enthusiastic and driven team player
* Your personal skills will include accuracy and numeracy as well as computer literacy
* You’ll possess the desire to succeed both individually and as part of the team
What you’ll get in return
* Staff Discounts
* Healthcare Cash plans
* A company pension scheme
* Life Cover
* Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
* Discounts on 100\'s of high street & online brands including restaurants, holidays, and shopping
* Role specific training and development
* Proactive promotion of internal candidates
* Paid Breaks
* Free Tea & Coffee
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