Sales Consultant
Location: Farnborough
Salary: £27,000 + Commission (OTE £35,000 - £40,000)
Our client, a growing and reputable organisation based in Farnborough, is seeking a driven Sales Consultant to join their expanding team. This is an excellent opportunity for someone who is confident, motivated, and customer-focused, with a strong desire to succeed in a sales environment.
In this role, you will be responsible for promoting insurance products, handling incoming enquiries, and managing relationships with both new and existing customers. You’ll play a key part in driving business growth while delivering exceptional service.
Key Responsibilities
*
Promote and sell insurance plans to prospective customers.
*
Contact and secure new business opportunities through warm leads and enquiries.
*
Retain and nurture relationships with existing clients to maintain long-term business.
*
Engage with prospective clients via phone and in-person to understand their insurance needs (budget, medical conditions, coverage level, geographical requirements, etc.).
*
Develop clear and accurate written proposals and quotations for customers.
*
Efficiently manage customer data and interactions using the company CRM system.
*
Resolve customer issues and complaints in a timely and professional manner.
*
Support customers throughout the sales process and during the first year of their policy, assisting with queries, administration, and documentation.
*
Uphold the highest standards of customer service, ensuring advice is clear, unbiased, and in the best interest of the client.
Skills & Attributes
*
Strong self-motivation and a proactive approach to work.
*
High levels of integrity and professionalism.
*
Excellent organisation skills and the ability to manage multiple deadlines.
*
Strong coordination and problem-solving abilities.
*
Proficiency in IT systems including CRM platforms, Excel, Outlook, and general software.
*
Confident communication and interpersonal skills.
*
A methodical and detail-oriented approach.
*
A good level of numerical ability (a strong maths skillset is an advantage)