Overview
An excellent opportunity for an experienced HVAC Engineer seeking to transition away from hands-on fieldwork into a technical, coordination-focused position. This newly created role supports senior leadership and field engineers, with a strong emphasis on technical problem-solving, operational efficiency, and high-quality project delivery.
You will act as a key technical link across multiple projects, supporting complex HVAC installations, improving internal processes, and ensuring smooth delivery from design through to commissioning.
Key Responsibilities
Technical Support
* Provide remote diagnostics and technical support to field engineers
* Troubleshoot complex HVAC system faults across VRV/VRF, multi-split, and ventilation systems
* Act as the central technical point of contact for project teams
Design & Quotation Support
* Produce basic HVAC system designs and support more complex project designs
* Carry out heat loss and related technical calculations
* Liaise with manufacturers to confirm technical specifications and system suitability
Procurement & Logistics
* Order HVAC equipment, components, and materials
* Manage supplier relationships, lead times, and warranty claims
* Coordinate timely delivery of materials to site to support project schedules
Compliance & Documentation
* Lead F-Gas compliance activities, including logbooks, inspections, and audits
* Produce RAMS (Risk Assessments and Method Statements)
* Maintain O&M manuals, commissioning documentation, and CAD drawings
Customer & Project Coordination
* Support clients from initial enquiry through to project completion
* Maintain strong, professional client relationships
* Conduct site surveys and provide on-site technical support when required
Candidate Profile
* Proven experience within the HVAC industry (air conditioning and ventilation systems essential)
* Strong diagnostic, fault-finding, and problem-solving abilities
* Experience with VRV/VRF, multi-split, and ventilation systems
* Highly organised with strong attention to detail
* Commercially aware with a strong customer service mindset
Essential Requirements
* Relevant HVAC qualification (e.g. F-Gas certification, NVQ Level 2/3 or equivalent)
* Proficient in Microsoft Office and job management systems
* Full UK Driving Licence