Company description: Role: Customs Declarant Imports Contract: Permanent Hours: Monday Friday 1200-2100 Location: Northampton Why Join DACHSER? At DACHSER, were a global family powering over 83 million shipments every year from fashion to life-saving medical supplies. Ranked among the worlds top logistics providers, we dont just move goodswe keep the world connected. What really sets us apart? Our people. Here, your ideas matter, your energy fuels success, and youll be part of a fast-paced, supportive team thats shaping the future of logistics. Purpose Of the Role: To manage and execute all customs-related activities within the branch, ensuring that import and export shipments comply with national and international customs regulations. This role supports smooth cargo movement by preparing accurate documentation, coordinating with customs authorities, and providing guidance to internal teams and customers on customs procedures and requirements. Key Responsibilities: Provide support for import and export customs clearance, including document verification and coordination with branch offices. Prepare all required customs documentation, such as export papers, and maintain clear communication with customers throughout the process. Serve as a primary point of contact for customs authorities and customers regarding customs-related inquiries. Ensure all activities comply with applicable customs laws, regulations, and internal guidelines. Review and validate export documents submitted by our customers to guarantee accuracy and compliance. The Ideal candidate will have: Excellent communication skills with the ability to communicate verbally and in writing Ability to listen to others and understand the situation from their perspective Excellent problem solving and analysis skills Ability to deal with problems efficiently and professionally Mathematical and computer literacy Attention to detail and high levels of accuracy A high customer service orientation with a passion for delivering quality Highly adaptable Benefits That Support You At DACHSER, we believe in taking care of our people inside and outside of work. Heres what you can enjoy as part of our team: Free Car Parking hassle-free parking every day, so your commute is stress-free. 25 Days annual leave generous time off to rest, recharge and enjoy life outside of work. Life Assurance Death in Service benefit to provide peace of mind for you and your loved ones. Employee Assistance Programme confidential support to help you manage any personal challenges affecting your wellbeing and work. Employee Discounts from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more. Pension Plan a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan. Health Perks free eye tests and money-off vouchers to keep you feeling your best. Internal Referral Fees know someone perfect for the team? Earn rewards by referring great talent. Long Service Awards we celebrate and reward your loyalty and commitment over time. Join Our Inclusive Family At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business and we cant wait to meet you Job description: Key Responsibilities: Provide support for import and export customs clearance, including document verification and coordination with branch offices. Prepare all required customs documentation, such as export papers, and maintain clear communication with customers throughout the process. Serve as a primary point of contact for customs authorities and customers regarding customs-related inquiries. Ensure all activities comply with applicable customs laws, regulations, and internal guidelines. Review and validate export documents submitted by our customers to guarantee accuracy and compliance. The Ideal candidate will have: Excellent communication skills with the ability to communicate verbally and in writing Ability to listen to others and understand the situation from their perspective Excellent problem solving and analysis skills Ability to deal with problems efficiently and professionally Mathematical and computer literacy Attention to detail and high levels of accuracy A high customer service orientation with a passion for delivering quality Highly adaptable Profile description: We offer: Benefits That Support You At DACHSER, we believe in taking care of our people inside and outside of work. Heres what you can enjoy as part of our team: Free Car Parking hassle-free parking every day, so your commute is stress-free. 25 Days annual leave generous time off to rest, recharge and enjoy life outside of work. Life Assurance Death in Service benefit to provide peace of mind for you and your loved ones. Employee Assistance Programme confidential support to help you manage any personal challenges affecting your wellbeing and work. Employee Discounts from day one, access exclusive deals on holidays, fashion, supermarkets, gyms, insurance, and more. Pension Plan a flexible, tax-efficient pension scheme where you decide your contribution level, helping you plan. Health Perks free eye tests and money-off vouchers to keep you feeling your best. Internal Referral Fees know someone perfect for the team? Earn rewards by referring great talent. Long Service Awards we celebrate and reward your loyalty and commitment over time. Join Our Inclusive Family At DACHSER, everyone is welcome. Diversity and equal opportunities are at the heart of who we are. We value the unique qualities each person brings, believing that diverse teams drive innovation and success. Because for us, logistics is a people business and we cant wait to meet you