Argenbright Security Europe Limited - ASEL is seeking a Retail Security Officer to protect our retail facilities with a focus on deterrence, incident reporting, and customer service.
Location
Philadelphia Lane 86, Philadelphia, Tyne and Wear, United Kingdom (DH4 4GP)
Working Hours & Shift Pattern
40.5 hours per week. 4 on / 4 off rota, Monday‑Saturday 09:30‑22:00, Sunday 10:00‑16:00 (rolling rota).
Compensation
£13.54 per hour plus pension and perkbox benefits.
Responsibilities
* Provide visible deterrence on the shop floor.
* Patrol store and respond to incidents.
* Assess and minimise vulnerabilities.
* Liaise with management, local authorities, and vulnerable persons.
* Complete accurate incident reports using digital tools.
* Carry out colleague and contractor searches as required.
Qualifications & Requirements
* Valid SIA Guarding or Door Supervisor licence.
* Previous retail security experience preferred but not essential.
* Effective communication skills, welcoming and patient with customers.
* Ability to handle conflict calmly and professionally.
* Full 5‑year checkable work or back‑to‑school history.
* Right to work in the UK with supporting documents.
Benefits
* SIA licence renewal support.
* Auto‑enrolment pension scheme.
* Training investment.
* Perkbox incentive scheme and employee assistance programme.
* Company uniform provided.
* WageStream flexible wage application.
* EAP (Employee Assistance Programme).
* Progression opportunities.
Equality & Diversity Statement
ASEL values diverse skills and experiences, and is committed to achieving equality of opportunity for all. Our aim is to provide an inclusive environment that encourages excellence.
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