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Technology support iii - application owner - glcm postings

Bournemouth
Posted: 6 December
Offer description

Description As the Application Owner within the Technology Support III - Application Owner - GLCM Postings team, you are responsible for the end-to-end management, performance, and lifecycle of assigned business applications. Job Responsibilities: Own the full lifecycle of assigned applications, from deployment to retirement. Serve as the primary point of contact for application-related issues, enhancements, and support. Oversee application performance, availability, and reliability, proactively addressing issues and optimizing operations. Manage upgrades, patches, and releases in collaboration with development and infrastructure teams. Ensure compliance with security, regulatory, and organizational standards. Implement and monitor software risk and controls, ensuring applications adhere to internal and external risk management policies. Conduct regular risk assessments and control reviews, remediating identified gaps. Plan and execute disaster recovery and business continuity strategies for applications. Collaborate with cross-functional teams (IT, security, risk, business, vendors) for seamless application management and control adherence. Be accountable for timely remediation of breaks and exceptions, ensuring root cause analysis and sustainable solutions. Oversee Transaction Lifecycle Management (TLM) processes, ensuring accurate transaction processing, reconciliation, and resolution of breaks. Report and track remediation progress for breaks and TLM exceptions, communicating status to stakeholders and management. Required qualifications skills & capabilities: Experience managing enterprise applications or platforms. Strong understanding of application lifecycle management, ITIL practices, and software risk/control frameworks. Familiarity with regulatory requirements and risk management in software environments. Experience with Transaction Lifecycle Management (TLM) and break remediation processes. Excellent problem-solving, communication, and stakeholder management skills. Ability to coordinate across technical, business, risk, and operations teams. Preferred Qualifications Bachelor’s degree in Computer Science, Information Systems, or related field. Experience with cloud-based applications and modern deployment practices. Knowledge of project management, Agile methodologies, and risk/control frameworks.

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