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Crm & loyalty associate

London
Mooncup Ltd
Posted: 21 July
Offer description

About Us Mooncup began with a clear goal: to give people a healthier, sustainable way to manage their periods - no petroleum plastic, no irritants, no compromises. Back in 2002, we launched the world’s first medical grade silicone menstrual cup, pioneering a movement in period care that put health and the planet first. We saw an industry where profit often came before people, where ingredients were hidden, and where plastics reigned. Our vision is to be the world’s biggest period care brand. Not only have we just launched Mooncup period pads into Sainsbury’s, Boots, Holland & Barrett and Look Fantastic, but we’re also partnered with a growing range of workplaces, gyms and hotels (such as Canva, Danone, Gymshark, Claridges) to give their employees, guests and members free access in their bathrooms.
As we continue our mission to provide better period care for all, we are looking for a self-motivated and energetic all-rounder who wants to get involved in the operational aspects of a fast-growing startup.

As a Operations Associate you are responsible for the smooth running of all operational processes. You will be key to both day-to-day running of the company, as well as our long-term success. From supply chain management and daily relationship management with our key clients, to taking leading role on improving and building systems and processes, this is a varied role with a lot of room for growth.

We're seeking a self-starter who is willing to roll up their sleeves and help drive change in period care market. We are ideally looking for 1-2 years of professional experience, but would also consider recent graduates who can demonstrate a hunger to learn and develop rapidly.

You will maintain relationships with these partners, and come up with ways in which performance can be monitored and improved.
Analytics: You will use your data skills to analyse business performance: looking after Inventory Management, Supply Performance and Payments. You will come up with KPIs and ways to assess performance.
You will spot inefficient, manual processes, propose and implement solutions to making them better. This may include: proposing new tool implementation, building custom tooling in Softr, documenting existing requirements, implementing Zapier automations etc.

You have strong Excel / Google Sheets knowledge, you love a new fancy tool and enjoy adapting to new technology.
You have successfully completed your studies in STEM, Economics, Business or comparable qualification. You have 0-2 years of commercial experience.
Full-time role.
~ A job with real purpose, with a passionate team and high performance culture.
~£25 days holiday (excl. Bank holidays), after 4 years at Mooncup you will receive 29 days of holiday (excl. Bank holidays).
~ Company Pension scheme
~ Flexible working from anywhere 3 weeks a month, 1 week mandatory in our lovely Fora office in Vauxhall with free snacks, dogs and caravan coffee.
~ Flexible hours so you can start earlier or finish later to fit around your life.
~ The process will then include a 30min interview with our Head of Operations, a task, followed by final, in-person interview.

&We celebrate diversity and are committed to creating an inclusive environment for all employees.

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