About Us Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services. Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 6,000 of them. If you join our team, you’ll enjoy: Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S. Continuous professional growth and leadership opportunities. Health, wellness, and financial benefits to offer peace of mind to you and your family. World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Software Engineer will be responsible for the analysis, design, and development of software solutions. As a Software Engineer, you will work with internal stakeholders to understand their business needs to build new custom applications and influence system design. In addition, the software engineer should have experience with relevant modern development technologies such as TypeScript, JavaScript, React, Node.js, C#, and RESTful services, along with working knowledge of relational databases, automation, and infrastructure technologies. The successful candidate will be adaptable to the ever-changing technology landscape, exhibit unrelenting passion for their work, enjoy experimenting with new technologies, thrive in high-performance teams, demonstrate resourcefulness in finding solutions to challenging problems, believe in craftsmanship, and possess an infectious positive attitude. This position is fully remote with an occasional requirement to report to SHI offices for organizational events as required by management. Role Description Support the software design process based on functional requirements Consult with project teams and end users to identify application requirements Design, develop, and implement new software features or modifications to existing software. Support CI/CD process for stability, efficiency, security, and quality of all shipped code. Support Runtime platform maintenance, integration of new features, and release fixes. Make recommendations for continuous improvement of SDLC and DevOps. Design, develop, and implement code automation for improving efficiency and enforcing quality/security baselines. Support in the creation and maintenance of documentation. Participate in advanced support escalation for live site management. Behaviors and Competencies Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience. Listening: Can recognize underlying messages and non-verbal cues in communication, responding appropriately to both explicit and implicit information. Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity. Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty. Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions. Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions. Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions. Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management. Technical Expertise: Can apply technical knowledge and skills effectively in most situations, with occasional guidance. Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others. Skill Requirements Demonstrates excellent spoken and written communication as well as receptive listening skills, with the ability to present ideas in a clear, concise fashion to technical and non-technical audiences Good working knowledge and recent experience of: TypeScript, React, JavaScript, C#, and MySQL or T-SQL Can conform to shifting priorities, demands, and timelines through analytical and problem-solving capabilities Strong ability to work independently or in a team-oriented, collaborative environment Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills Track record as a hands-on engineer designing and delivering solutions to meet complex design and architectural challenges in a cloud services environment Deep practical experience operating high-scale services in production environments. Experience and opinions on what great observability looks like, what safe deployments look like, and whether to push code on Fridays Hands-on experience with either the Git Source Control System, Visual Studio Online, or Team Foundation Server Prefered Skills Any experience leveraging Azure or AWS cloud technologies will be considered a strong plus, but it is not. Highly proficient computer networking skills with a depth of knowledge in application-level protocols such as REST, SOAP, and Graph. Experience with the Node.JS runtime. Experience with various popular JavaScript frameworks such as: Angular, Electron.JS, Redux Toolkit. Experience with Next.JS and Express.JS. Experience with the OpenAPI 3.x specification. Prior experience with performance analysis and optimization of web services and software. Prior experience building services which run on Microsoft Azure, Amazon Web Services, Google Cloud, or Oracle Cloud Infrastructure. Other Requirements Bachelor's degree in Computer Science, Software Engineering, or a related field, or relevant work experience required Advanced AWS or Azure Certification preferred Ability to travel 10% SHI UK is an equal opportunity employer and does not discriminate on the basis of race, religion, gender, sexual orientation, national origin, age, disability, or any other legally protected status. We encourage applications from all qualified candidates and we are dedicated to providing a fair and accessible recruitment process. Equal Employment Opportunity – M/F/Disability/Protected Veteran Status