Overview
Specialism(s): Figma, GDS, Government Digital Service, User Researcher, Full Service lifecycle, User-Centred Design, WCAG, Qualitative Research, Quantitative Research, Prototyping, GDS Service Manual, Web Apps
Type: Contract, Inside IR35
Location: Remote (w/ 1 day per month on-site at client HQ in Somerset)
Start: ASAP/Urgent
User Researcher (SC Cleared)
CPS Group UK are delighted to be working with a leading technical consultancy to appoint a seasoned User Researcher with Figma and GDS (Government Digital Service) experience.
The role is an initial 3-month contract, though is highly likely to extend. The role is part of a team working on a very high-profile project on behalf of a well-known government entity.
*Due to the nature of the engagement, applicants must hold active UK Security Clearance*
Details
Required Skills & Experience
* Active SC Clearance (or eligibility and willingness to undergo clearance
* Proven experience working as a User Researcher within UK Government or public sector, aligned to GDS Service Manual standards
* Strong hands-on experience delivering research across the full service lifecycle (Discovery, Alpha, Beta, Live)
* Demonstrable experience planning and conducting qualitative and quantitative user research, including interviews, usability testing, surveys, and contextual inquiry
* Skilled in translating research findings into clear, actionable insights to inform service and policy decisions
* Experience collaborating closely with product managers, designers, developers, and stakeholders in agile, multidisciplinary teams
* Proficient in using Figma for research activities such as prototyping, usability testing, journey mapping, and insight sharing
* Strong experience advocating for user-centred design and evidence-based decision making
* Confident presenting research outputs and recommendations to senior stakeholders
* Experience working with accessibility standards (WCAG) and inclusive research practices
For more information or immediate consideration for this opportunity, please contact Charlie Grant at CPS Group UK on 02920 37 55 99 or email cgrant@cpsgroupuk.com
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