Hush is an ambitious and distinctive fashion brand, with plans to double the business over the next few years. Founded 21 years ago, we are now established as one of the UK's leading online fashion retailers. We employ around 130 employees across head office and retail, creating and selling a beautiful range of women's clothing and accessories characterised by effortlessness, simplicity and a laidback sense of style. Despite the challenges to the retail industry, Hush has continued grow – and our company culture still reflects our entrepreneurial roots and relaxed aesthetic. We love hard-working and talented people with a can-do attitude and a passion for what they do.
About the role
You'll support the Digital Trading Manager to drive site trading performance and deliver actionable insights that improve our ecommerce KPIs — from conversion rate to average order value. You'll own critical areas like on-site search, product setup, promotions, and content planning, working cross-functionally with UX, Tech, Marketing, and Buying teams.
This hands-on role requires strong attention to detail, analytical skills, and a collaborative spirit to ensure hush's ecommerce experience is best-in-class.
What you'll do
* Support weekly trade reporting and present key insights to the wider team
* Own the online content plan and help elevate the customer journey
* Manage product setup and promotional activity aligned with the trading calendar
* Optimise on-site search and run continuous A/B tests for site improvements
* Collaborate across teams to maintain seamless, optimised site experiences
* Run competitor analysis and identify opportunities to reduce returns
* Help manage the team's workload to ensure timely delivery of projects
What you'll bring
* 3+ years' ecommerce experience with a strong understanding of online merchandising, trading, and site optimisation
* Experience with Salesforce Commerce Cloud, Centra, or similar CMS; Google Analytics; Fredhopper; Content Square; CRO tools (Optimizely preferred); and basic HTML knowledge
* Data-driven with excellent Excel and analytical skills
* Strong communicator with good presentation skills
* Proactive, self-motivated, detail-oriented team player
* Experience managing workload or direct reports is a bonus
Why you'll love it here
Hybrid working – 3 days in our London office, 2 days from home
A supportive, dynamic, and creative workplace
Growth opportunities as we expand and innovate
Generous holiday allowance and flexibility to recharge
Continuous professional development to keep you ahead of the curve
Social events that celebrate our collective achievements
Early-finish Fridays and flexible hours for better work-life balance
Exclusive company discounts and perks
Our Commitment
At Hush, we embrace diversity as a strength that drives innovation and creativity. We are dedicated to building an inclusive workplace where individuality is celebrated, and everyone feels empowered to succeed. Our culture reflects our commitment to equal opportunities and respect for all.
If you're ready to shape the future of a leading fashion brand and make your mark, apply now
No agencies please.