Technical Officer (Maternity Cover)
?? Location - Craigavon
Reports to: Quality Manager-Supply Chain
Are you passionate about food safety, supplier compliance and making sure the supply chain stands up to the highest standards?
We're looking for a detail-focused and proactive Technical Officer – Supply Chain to join our Supply Assurance team. This is a fantastic opportunity to work closely with suppliers, technical teams and manufacturing sites to ensure all raw materials and ingredients meet legal, customer and internal requirements.
If you enjoy building supplier relationships, working with systems, and driving continuous improvement, this could be the role for you.
The Role
You'll be part of a small but highly important team responsible for ensuring our supply chain is compliant, safe and audit-ready.
Working with systems such as SMILE and Foods Connected, you'll manage supplier documentation, support approval processes, and help ensure the right information is accurate, complete and accessible across the business.
You'll act as a key link between suppliers, Quality Assurance Managers, Specification teams and manufacturing sites.
Key Responsibilities
Ensure suppliers are correctly set up and maintained in SMILE and Foods Connected
Request, review and manage compliance documentation and Supplier Assessment Questionnaires (SAQs)
Analyse supplier information to confirm adequacy and completeness
Challenge and verify new supplier requests before approval
Update retailer-approved supplier lists where required
Gather documentation for concessions and ensure smooth sign-off processes
Build professional relationships with suppliers
Ensure suppliers understand and comply with Pilgrim's Europe ingredient and meat requirements
Support suppliers in maintaining accurate system information
Monitor and report on supplier performance KPIs
Support Supplier Assurance Managers to achieve compliance objectives
Work closely with the Specification team on raw material specifications and priority management
Support manufacturing sites during audits by retrieving documentation and liaising with suppliers
Educate site teams on ingredient and meat-related compliance matters
Maintain and report KPIs across supplier approval and compliance
Produce reporting from internal systems for cross-functional review
Continuously review and challenge existing processes to improve efficiency
Support ad-hoc projects and respond to welfare or disease-related supply chain alerts
Occasional travel may be required.
What We're Looking For
Essential
Food-related qualification or significant experience in a similar technical role
Experience maintaining and approving ingredient specifications
Strong knowledge of food legislation and retailer requirements
Excellent attention to detail and organisational skills
Confident communicator with the ability to influence positively
Ability to challenge constructively and professionally
Self-motivated and able to work independently
Strong IT skills including Office 365 and experience with systems such as SMILE and Foods Connected
Desirable
Degree in Food Science or related discipline
HACCP Level 4
VACCP knowledge
Experience working with auditors, customers or external bodies
Broad experience across food industry categories
Why Join Us?
Be part of a business where food safety and compliance are top priorities
Play a key role in protecting supply chain integrity
Work cross-functionally with technical, procurement and site teams
Opportunity to influence supplier standards and drive improvement
Supportive team environment with opportunities to grow your technical expertise
We value people who take ownership, work collaboratively and focus on practical, effective solutions. This role offers the chance to make a real impact in maintaining high supply chain standards across the business.
Ready to Strengthen Our Supply Chain?
If you're a technically minded professional with a passion for supplier compliance and food safety, we'd love to hear from you.
Apply now and help us maintain the highest standards across our supply chain.
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