Helpdesk Advisor – Construction Industry
Location: Bolton
Salary: Up to £30,000 per annum
Hours: Full-Time | Monday to Friday, 8:00am – 5:30pm
Contract: Permanent Position
We are currently recruiting for an experienced Helpdesk Advisor to join a well-established construction business based in Bolton. This is an exciting opportunity for someone who has previously worked within the construction industry and holds a Health & Safety qualification (such as NEBOSH or IOSH).
What's in it for you?
• Salary up to £30,000 per year (depending on experience)
• Friendly and supportive team environment
• Long-term job stability in a growing company
• Office-based role with sociable working hours (no weekends!)
The Role:
As a Helpdesk Advisor, you'll act as the first point of contact for incoming enquiries and job requests from construction sites and internal teams. Your role will involve:
• Handling calls and emails from site teams, clients, and suppliers
• Logging, prioritising, and allocating jobs to engineers and subcontractors
• Ensuring compliance with health and safety processes and documentation
• Liaising with site managers and providing admin support
• Maintaining accurate records of job statuses and deadlines
About You:
• Previous experience in a Helpdesk, Admin, or Coordinator role
• Background in the construction industry is essential
• Holds a Health & Safety qualification (NEBOSH or IOSH)
• Strong organisational and communication skills
• Proficient with Microsoft Office and confident using internal systems
This is a fantastic opportunity for someone who thrives in a fast-paced environment and is looking to join a company where they can really make an impact.
Apply now or call Regional Recruitment Services on 0116 485 0057 for more information or email
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