Head of Business Systems
Due to growth and technology improvements, Cloud based IT Services company is looking for an experienced Head of Systems to join their team.
** you must come from a Senior Business Systems Manager / Head of role **
This is a strategic and hands-on leadership role, responsible for shaping systems roadmap, leading a high-performing team, and collaborating across the business to deliver operational excellence.
This position would suit a Business Systems Manager / Head of Systems with great technical knowledge, looking to fast track to a CIO level role in 3 / 4 years.
* You will be responsible for the strategic ownership, development, and integration of all core business systems across the company.
* You will lead the design, delivery, and continuous improvement of core technology platforms ensuring systems are robust, secure, and scalable.
* Working closely with the wider Data and Systems team you will ensure our systems enable success for our employees and customers.
* Oversee the architecture, integration, and performance optimisation of all core business systems including CRM, Finance, ITSM, Billing Engine(s) and HR
* Working with the Internal IT team to ensure business systems are supported, including high availability, security, backup, and scalability of platforms supporting customer and internal operations.
* Lead system transformation, automation, upgrades, and migrations ensuring successful delivery.
* Work closely with stakeholders to identify business needs and deliver improvements in alignment with the Data Team, Systems Strategy, Data Strategy, and Business Strategy.
* Communicate technical roadmaps, priorities, and progress to non-technical stakeholders.
* Work with IT operational teams to ensure business systems are supported, and managed, from an IT operational perspective.
Your background:
* Proven experience in leading enterprise systems strategy and delivery within a fast-paced cloud-focussed environment.
* Strong understanding of system integration, architecture, and business process automation.
* Demonstrated success leading teams through transformation, scaling, and change management.
* Experience with platforms that support business operations
* Excellent stakeholder management and communication skills.
* Ability to lead cross-functional teams and drive change.
This is a hybrid role with 3 / 4 days in the office.
This role does NOT cover IT Operations, infrastructure or security as these have their dedicated teams. This is NOT a Project / Programme / Product Manager role - we need someone to lead the business systems only
3 / 4 days per week in the office
£100k + bonus