Overview
Project Administrator role at Mitie Cleaning & Hygiene Services
Location: Newcastle
Contract: 12 Months FTC
Working hours: Monday – Friday
We are looking for a highly organised Project Administrator to support the mobilisation and operational delivery of HMRC's new flagship site at Pilgrim Quarter, Newcastle upon Tyne. This role plays a key part in coordinating project activities, tracking progress and ensuring documentation and communications are well-managed across multiple workstreams. Working closely with the General Manager, Operations Manager and wider site team, you will help ensure that commissioning, handover, and service mobilisation milestones are met. This is a dynamic and collaborative role, ideal for someone who thrives in a fast-paced environment and enjoys working across teams to deliver high-quality outcomes.
Main Duties
* Coordinate mobilisation activities and maintain project documentation
* Support commissioning plans and asset data reviews
* Keep records up to date in systems such as Glider BIM and MAS
* Communicate with internal teams, contractors, and HMRC contacts
* Monitor progress and assist with reporting and dashboards
* Ensure documentation meets Mitie and client standards
What We're Looking For
We welcome applications from individuals with experience in project coordination, administration, or operational support—ideally within facilities management, construction, or engineering environments. You'll be confident managing multiple tasks, communicating clearly, and working collaboratively with a range of stakeholders. Experience with project management tools, document control systems, and digital platforms such as BIM or CAFM is desirable. Strong attention to detail, time management, and adaptability are essential.
Core Skills
* Stakeholder management and effective communication
* Accountability and ownership of tasks
* Project support and control
* Analytical thinking and insight
* Risk awareness and problem-solving
Role
This is a client-facing role, and we're looking for someone who can represent Mitie with professionalism, integrity, and empathy. You'll be expected to build trust, communicate openly, and consistently demonstrate behaviours that reflect Mitie's values:
* We are one Mitie
* We go the extra mile
* Our diversity makes us stronger
* Our customers' business is our business
* We are built on integrity and trust
Our market-leading offering provides benefits that suit your lifestyle, including:
* A virtual GP for you and your household
* Salary Finance for financial wellbeing (e.g., access to earned pay before payday for a small fee)
* Choices: flexible lifestyle benefits platform with options like extra holiday, insurance, and more
* MiDeals discounts, cycle-to-work scheme
* Life cover, enhanced pension contributions, save-as-you-earn, and Mitie Matching Share Plan
* Mitie Stars recognition with monthly cash prizes and a year-end top prize
We are committed to inclusive recruitment. If you have a disability or long-term condition and need adjustments during the recruitment process, please email Sophie Willson at sophie.willson@mitie.com.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company. Our clients range from household names in banking to government sites, hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
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