Digital Business Analyst Ipswich, hybrid £45,000 - £50,000 This is a Digital Business Analyst role within a growing business, working as part of a dedicated Client Digital Solutions Squad. The team’s focus is on designing and delivering innovative, client-facing digital products that improve client experience and help achieve strategic business goals. You’ll work closely with stakeholders, clients, third-party vendors, and technical teams to identify opportunities, gather requirements, and shape solutions that are designed around client needs and deliver measurable value. Key responsibilities include: * Leading discovery sessions and workshops to gather and define digital product requirements * Championing user experience and client-focused design, particularly within client portals * Translating business needs into clear user stories and acceptance criteria * Facilitating collaboration between business teams, technical teams, and external providers * Supporting all stages of the agile product delivery lifecycle, ensuring alignment between business and technical objectives About you: * Proven experience as a Business Analyst or Product Owner in a digital or client-facing environment * Confident in engaging with clients and facilitating workshops * Strong communication and stakeholder management skills * Comfortable working in agile teams and contributing to product delivery cycles * Interested in digital innovation, user experience, and continuous improvement