Administrative Assistant – Vehicle Rental Operations
Location: Edinburgh Airport
Job Type: Part-time (20 hours per week)
Salary: 12,750£
Overview
We’re looking for a proactive and detail-oriented Administrative Assistant to support our vehicle rental operations. This role is ideal for someone who thrives in a fast-paced environment, enjoys customer interaction, and takes pride in keeping things organised and running smoothly.
Key Responsibilities
* Daily Vehicle Inventory: Conduct and record daily checks of our fleet to ensure accuracy and availability.
* Online Paperwork & Reporting: Complete digital documentation for rentals, returns, and fleet status updates.
* Customer Follow-ups: Call customers at the end of their rental period to gather feedback and ensure satisfaction.
* Email & Voicemail Management: Respond promptly and professionally to customer inquiries and messages.
* Fleet Reporting: Maintain and update online reports related to vehicle usage, maintenance, and availability.
* General Admin Support: Assist with ad hoc administrative tasks to support the wider team.
What We’re Looking For
* Strong organisational skills and attention to detail.
* Excellent communication skills, both written and verbal.
* Comfortable using online systems and digital tools.
* A friendly, customer-focused attitude.
* Ability to work independently and as part of a team.
Experience & Qualifications
* Previous experience in an administrative or customer service role preferred.
* Familiarity with fleet management or vehicle rental operations is a plus.
* Basic proficiency in Microsoft Office and online reporting tools.
#J-18808-Ljbffr