Description
As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for acommitted and passionate Retail Reporting & Insights Analyst to join our growing business.
Purpose of the Role
- Support both Retail and Digital Transformation teams with clear, accurate data and insights
- Turn data into simple, actionable reports that improve store performance and online growth
- Own and continuously improve the retail reporting suite to ensure it is reliable, relevant, and easy to use
Key Responsibilities
Data analysis & insight
1. Analyse retail and digital data to identify trends, risks, and opportunities
2. Translate data into clear, practical insights for Transformation teams
3. Support decision-making with fact-based recommendations
Reporting
4. Own, produce, and maintain the retail reporting suite (daily/weekly/monthly)
5. Ensure all reports are accurate, timely, and easy to understand
6. Continuously improve reports to keep them relevant and aligned to business needs
Business support
7. Work closely with Retail and Digital Transformation teams on key initiatives and projects
8. Provide analysis to support trials, pilots, and new ways of working
9. Help track performance of key programmes / projects
Data accuracy & governance
10. Improve the quality and consistency of data used across reports
11. Investigate discrepancies and work with teams to resolve root causes
12. Support better discipline around data input and reporting standards
Continuous improvement
13. Look for ways to simplify reporting and reduce manual effort
14. Introduce new metrics or dashboards where they add value
15. Stay close to store and digital team feedback to evolve reporting
What Good Looks Like
- Reports are trusted, accurate, and used regularly by Retail & Digital teams
- Insights clearly highlight what is happening and what we should do about it
- Data issues are quickly identified and resolved
- Reporting is simple, consistent, and aligned across teams
Skills & Experience
- Strong analytical skills with the ability to interpret data and spot trends
- Experience working with Excel (essential) and reporting tools (e.g. Power BI or similar)
- Ability to present data in a simple, clear way (no jargon)
- Good attention to detail and a focus on accuracy
- Comfortable working with multiple stakeholders across Retail and Digital
Personal Attributes
- Curious – asks why and digs into the detail
- Practical – focuses on insights that drive action, not just numbers
- Collaborative – works well with both store-facing and central teams
- Proactive – spots issues early and suggests improvements
What to expect from us:
16. 25 days holiday, plus 8 days bank holiday
17. 15% store discount, 30% club individual restaurant discount
18. Discounted gym membership
19. Charity fundraising events
20. Educational sponsorship
21. Enhanced maternity/paternity leave
22. Long service awards
23. Reward & recognition