Account Manager Redruth, Cornwall | Full-Time | £27,000
Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements.
- £32,000 Our client is Cornwall-based IT managed service provider with over 20 years of experience helping organisations of every size, from local start-ups to multinationals, get the most from their technology.
As a Cisco Premier Partner, Microsoft Solutions Partner, and Google Workspace Partner, they are trusted by clients across multiple sectors.
As they continue to grow, they are looking for an Account Manager to help them deliver the kind of service their clients have come to rely on.
It's about building genuine relationships, understanding what your clients need, making sure they get it, and spotting opportunities to help them more.
Providing pre- and post-sales support to clients, working alongside our client's technical team to make sure customers get the right solution and a seamless experience.
Growing existing accounts and onboarding new clients
- Coordinating across internal teams (technical support, admin, management) to resolve issues and meet service level agreements.
Maintaining our client's CRM system
- keeping customer accounts, contracts, and records accurate and up to date.
you're comfortable on the phone, clear in writing, and good at building rapport.
Solid time management
- Experience in an account management or sales support role.
Whether through a previous role, self-directed learning, or just being the person everyone asks for tech help.
This doesn't need to be in an account management capacity.
Familiarity with cloud software, systems, or IT security.
32,000 per annum depending on experience.
Full-time role. A structured training plan and genuine investment in your professional development.