Front of House Bodyshop Advisor
Monday - Friday | 8:00am - 6:00pm
Location: Essex
Salary: Up to £30,000 (DOE) + Performance Bonus
MPJ Recruitment are proud to be partnering with a well-established and highly reputable car Bodyshop in Essex. Known for delivering high-quality vehicle repairs and exceptional customer service, our client takes pride in restoring vehicles to pre-accident condition with precision, professionalism, and care.
We are now looking for a confident, organised, and customer-focused Front of House Bodyshop Advisor to be the welcoming face of the business. This is a fantastic opportunity for someone who enjoys delivering first-class service and thrives in a busy automotive environment.
The Role
As the first point of contact, you will play a key role in ensuring every customer receives a smooth and professional experience from start to finish.
Key Responsibilities
* Welcome customers and visitors in a friendly and professional manner
* Manage incoming calls, emails, and enquiries efficiently
* Schedule vehicle inspections, estimates, and repair bookings
* Liaise with customers, insurance companies, and the workshop team
* Prepare and issue job cards, estimates, and invoices
* Provide regular updates on repair progress and completion times
* Maintain accurate records and update internal management systems
* Ensure the reception and waiting area remain clean, tidy, and welcoming
* Support management with general administrative duties
What We're Looking For
* Previous front-of-house or customer service experience (automotive sector preferred)
* Strong communication and interpersonal skills
* Excellent organisational skills and attention to detail
* Confident using Microsoft Office (experience with body-shop systems advantageous)
* Ability to remain calm and professional in a fast-paced environment
* Positive, proactive attitude with strong team spirit
* Experience within automotive, insurance, or vehicle repair industries is highly desirable
What's in It for You?
* Competitive salary up to £30,000 (depending on experience)
* Cash performance bonus
* 28 days holiday (including bank holidays)
* Company pension scheme
* Supportive and friendly team environment
* Ongoing training and development opportunities
* Monday to Friday working - no weekends involved
If you're looking to join a respected, growing company where customer service is truly valued, we'd love to hear from you.
Click APPLY today and we will be in touch promptly.