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Customer services administrator

Manchester
Aj Bell
Customer service administrator
€25,400 a year
Posted: 16h ago
The role

Company Description Job Description We are now looking to recruit hardworking, articulate individuals to join our Client Servicing Administration teams, where you will play a key role in providing our award‑winning service to our customers. At AJ Bell, we believe investing should feel good, and that starts with the people who support our customers every day. We're looking for individuals with a positive attitude, strong attention to detail and a willingness to learn. You don't need previous financial services experience to be successful in this role, we'll provide all the training and support you need to build your knowledge, confidence and skills from day one.

Qualifications

  • You will have a minimum of 5 GCSEs grades 9‑4 (A‑C) or equivalent, including Maths and English.
  • Excellent numerical ability.
  • Strong communication skills, both written and verbal.
  • Competent IT skills, including experience working with Excel.
  • Ability to work to deadlines and under pressure, at times unsupervised.
  • Previous experience in financial services, administration or customer service is beneficial but not essential, as full training will be provided.
  • A keen interest in learning about financial services and delivering excellent customer service.

Benefits

  • Starting salary of £25,400 (can be higher dependent on financial services experience)
  • 25 days holiday, increasing with service + buy/sell scheme + bank holidays
  • 6% Pension with matched contributions
  • Discretionary bonus scheme
  • Share schemes (including free shares and BAYE)
  • Health Cash Plan and discounted private healthcare
  • Free onsite gym
  • Enhanced family leave (subject to qualifying criteria)
  • Travel and bike loan schemes
  • Employee Assistance Programme
  • Life at AJ Bell: regular social events including summer and Christmas parties
  • Learning and development opportunities tailored to you
  • Casual dress code
  • Friendly, supportive team environment
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