Sales Office Administrator
Ipswich, Office based (then Hybrid after probation period)
£30,000-£34,000- Depending on experience (£37,000 inc bonus)
Pure are delighted to be working with an industry leading organisation on the outskirts of Ipswich towncentre. This organisation truly values their people, and this is an exciting opportunity to join a busy Sales Administration team where you will add value from the start.
Please apply if you have previous high level of administration experience ideally within a customer focussed sales office/environment. Logistics or transport administration experience would be desirable.
Key Responsibilities:
Manage customer expectations by organising pricing of materials to meet project deadlines, previous experience in processing quotes, sales and purchase orders and invoices in preferred.
Problem solve and seek solutions is essential as is the ability to control workload with varying demands, whilst applying attention to detail with a diplomatic and pro-active approach.
Key Experience:
Preparing Project Quotations
Documents Processing
Processing Sales and purchase orders
Preparing/checking customers invoices
Data validation / attention to detail checking customer purchase orders/project information.
Extensive Customer focussed communications:
Proactively managing customer relations with both approved contractors, suppliers and external sales teams.
Managing inter-departmental communications relating to project quotes/orders/deliveries/invoicing.
Co-ordination of project pricing, deliveries and problem-solving customer queries
Ability to adapt communication style/approach to manage a diverse range of tasks throughout the project process.
To Prioritise workload and manage time to meet department KPI’s.
Checking/monitoring stock levels to meet customer requirements
Planning and scheduling customer deliveries to suit project timescales
Working as an integral part of a busy team
Providing support to other team members to meet the needs of the department/business
General administrative duties to support Customer Service related tasks (non-conformances, credit note requests, returns, Invoice queries)
Proactive participation in team meetings/workshops to expand knowledge and enhance team performance/ development.
Key Skills:
Sound administrative experience
High degree of accuracy to support data validation/processing
Experienced order processer
Proven organisational abilities
Excellent communication skills (both verbal and written mediums)
Ability to work successfully within a fast-paced environment
Ability to problem solve and seek pro-active solutions
Ability to prioritise workload according to varying deadlines