Join our team as Transport Operations Manager
As we continue to grow along with our customer IKEA, you’ll be leading in our brand new, state of the art depot in Dartford. You will be leading a team of Supervisors, Drivers, and Clerical colleagues to ensure the relevant delivery, productivity, and financial performance indicators are met to deliver best in class service to our customer.
Experience of home-delivery or one/two person delivery essential.
40 Hours (4 on 4 off shift pattern, 4am to 4pm/ 8am to 8pm).
Salary: Up to £46,200 per annum dependent on level of experience.
Key Responsibilities:
1. Internal and external stakeholder communication, including meetings with customer, conveying facts and ideas in a clear and articulated manner.
2. Encourage team engagement, development, and coaching, including encouragement of two-way feedback and ideas within the team to continuously focus on best-in-class delivery and improvement (also including HR processes: performance reviews, investigations etc).
3. Drive innovation and high performance with integrity, through high levels of safe working and practices.
4. H&S delivery and regulations adhered to.
5. Deliver transport fleet management and compliance, upskilling colleagues with transportation safety/compliance.
6. Oversee performance delivery ensuring a high level of NPS/customer feedback is achieved.
7. Ensure all product returns, stock debriefs are achieved.
8. Deliver and track on transport KPIs/SLAs.
9. Assist with driver hours in line with legislations, along with organization of service and maintenance of vehicles.
10. Ensure vehicle and driver records are managed in line with legislations and best practices.
11. Point of liaison for escalation and incident reports.
What will you bring to our team?
1. In-depth transport leadership experience within a fast-paced home-delivery operation.
2. International or National CPC holder.
3. Passion for transport compliance with strong knowledge in transport legislation.
4. Engaging leadership style, people management, and delegation experience.
5. Commercially focused, thrives from innovation and development.
Our Culture & Benefits
In addition to a generous salary, we really value our people and offer a friendly, safety-first working environment, along with other benefits including company pension scheme, generous holidays, cycle to work scheme, employee benefits include, online discount platform, onsite parking and much more.
Our people are at the core of our business and what makes Wincanton great. That’s why we also provide significant opportunities for career development and progression, as well as training enrichment and multi-skilling, in a dynamic working environment.
Be a part of our values:
We’re Thoughtful, We’re Aiming High and We’re Prepared.
Apply Now!
Our Commitment
We are committed to providing equality of opportunity for all employees. We want to create an environment where all colleagues feel safe, supported, and valued, whilst feeling they can be their whole selves within our workplaces. We are proud that our colleagues represent us and our successes.
Attracting diverse teams, we believe in creating an inclusive, respectful organisational culture for our colleagues and future talent.
Find out more: Wincanton champions a diverse workforce
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