Cheshire West and Chester Council is a place where everyone can Thrive – through our core values of Teamwork, Honesty, Respect, Innovation, Value for Money and Empowerment. Family Help Team Manager – Children’s Services Location: Hybrid (Council offices, community settings and home working) Working Pattern: Full time | Some evenings/weekends | Emergency rota participation Travel: Borough-wide and occasional national travel required Grade 12 - £54,992 -£62,778 We are seeking an experienced Team Manager to provide strong, values‑led leadership within Children’s Services. You will ensure children and young people remain at the heart of all practice, leading a team to deliver high‑quality, child‑centred, trauma‑aware and strengths‑based services aligned with our Way of Working. This is a key operational leadership role with responsibility for safeguarding, practice quality, people management and performance, working closely with partners to improve outcomes for children and families. Key Responsibilities Lead and embed child‑centred, strengths‑based and trauma‑informed practice Provide operational and safeguarding leadership, including risk management and escalation Line manage and develop staff through safe recruitment, supervision, coaching and performance management Promote a culture of reflective practice, learning and continuous improvement Monitor performance, quality and outcomes, ensuring inspection readiness at all times Build strong multi‑agency partnerships across education, health, police, housing and the voluntary sector Contribute to service development, strategy, policy and performance reporting Manage budgets and resources effectively in line with council guidelines You will have: A recognised Social Work qualification (DipSW or Degree) and Social Work England registration Proven experience managing Children’s Services teams within statutory frameworks Strong safeguarding knowledge and experience managing complex risk A track record of leading child‑centred practice and high‑performing teams Knowledge of trauma‑informed, systemic and whole‑family approaches Experience of performance management, quality assurance and inspection readiness The ability to motivate, inspire and build confidence in others A commitment to equality, diversity and inclusion The resilience to work in a high‑pressure environment and manage competing priorities This is a hybrid role, with most time spent on site or in Council buildings Some out‑of‑hours working is required Participation in emergency/on‑call rotas is essential The postholder will undertake other duties appropriate to the grade, supporting service development and change Why Join Us? You’ll join a service that values strong leadership, reflective practice and continuous improvement, where your work will make a meaningful difference to children and young people. For an informal discussion regarding the role, please contact Joy Hughes on 01244 972073 Please note that this job is subject to a Disclosure and Barring Service (DBS) check. To find out more information about what it is like to work for Cheshire West and Chester Council including our rewards and benefits please see www.cwcrecruitment.co.uk No candidate will meet every single requirement - if your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you! Cheshire West and Chester Council are committed to equality and diversity in employment. Please see the Equality Policy for more information. Cheshire West and Chester Council have adopted a Local Living Wage for our employees which means that all employees will receive a minimum of £12.60 per hour for all contracted hours. For any technical enquiries please email Sourcingteam@ecwip.co.uk and quote job reference number in all correspondence.