Job Description
Billing Assistant
Location: Yorkshire Clinic, Bingley
Hours: 37.5 hours per week, Full-time
Salary: Dependent on experience + Benefits
Summary:
The Yorkshire Clinic is one of West Yorkshire's leading private hospitals set in three acres of woodland in the grounds of Cottingley Hall near Bingley. The hospital opened in 1982 and currently has 57 bedrooms including one twin-bedded room all with en-suite facilities.
By investing in advanced medical technology, the hospital offers a wide range of treatments and services. The four fully equipped theatres, all with ultra clean air technology, are particularly suitable for orthopaedic procedures, such as arthroscopy, hip and knee replacement.
Treatments at the clinic include knee cartilage surgery, knee arthroscopy, knee ligament surgery, cataract surgery and shoulder muscle repair. There is also one theatre especially suitable for minor local anaesthetic procedures.
The role:
We currently have a great opportunity for a Billing Assistant to join our team at Yorkshire Clinic, based in Bingley. You will be reporting into the Business Administration Manager and you will be responsible to support the Billing Processes of the hospital.
The Billing Assistant should exhibit a positive attitude and have excellent communication and customer service skills. Attention to detail and accuracy is essential to the role, as is the ability to effectively time manage a busy workload.
Key responsibilities will include:
Capturing, collating and input of all charging data for NHS, self-pay and insured patients, entering onto an electronic PAS (Patient Administration System).
Ensure all bills are raised in an accurate and timely manner, in line with company targets outlined in SOP’s.
Monitoring of relevant uncharged, unbilled and tariff audit reports.
Play a key role in monitoring and improving revenue capture processes.
Work to improve cross departmental working in relation to finance and administration.
Identify data quality issues and ability to escalate to departmental heads and hospital management.
Liaise with patients, insurers and NHS commissioners as appropriate in relation to billing queries.
Collate and record daily cash sheets, assist with banking and perform other basic finance duties as required.
Technical Skills & Application:
Proficient using a computer, including Microsoft Word and Excel.
Proven ability to work to deadlines
Excellent attention to detail
Resilient nature to repetitive data entry.
Proven ability to work effectively in a team environment and independently as required
Flexibility and adaptability to meet the changing needs of the business
Able to work under pressure and meet strict weekly and monthly deadlines
Excellent communication skills and demonstrated Customer Service skills
Ensure all bills are raised in an accurate and timely manner
Ensure all complex billing is complete
Maximise revenue capture
Ensure authorisations obtained from insurers for upcoming activity
Benefits:
25 Days Leave + Bank Holidays
Private Pension where Ramsay will match up to 5% after a qualifying period
Flexible shift patterns available where possible
Enhanced Competitive Parental Leave Policies
Private Healthcare for you and dependents includes online GP
Life Assurance (Death in Service)
Free Training and Development via the Academy
Free Parking on site for workers (where possible)
Subsidised staff restaurant (where possible)
Over 8,000 discounts and special offers via benefits portal
Book discounted cinema tickets on the dedicated cinema portal
The Blue Light Card Scheme
Attractive enhancement rates for permanent and bank work: 30%–100% for evenings, weekends and Bank Holidays
About Us:
Ramsay Health Care UK is a well-established global hospital group with over 50 years’ experience. We are a global provider operating in 11 countries with 77,000 staff who treat 8 million patients each year. It is well respected within the healthcare industry and is one of the leading providers of independent hospital services in England. We are well known for our strong, long-standing relationship with the NHS.
We love people with a positive, “can do” attitude who want to make a difference in their work. "Our employees are Ramsay." The skills and commitment of our employees forms the basis for our success.
We know our people are our greatest asset, our business is growing and we would like you to join us. “The Ramsay Way” culture recognises that people – staff and doctors – are Ramsay Health Care’s most important asset and this has been key to our ongoing success.
We are proud of our ‘Speak Up for Safety’ programme and ensure that the patient is at the heart of everything we do. Join us and have more ‘Time to Care’.
We are committed to equality of opportunity for all. This position is subject to an Enhanced DBS check.
We value your application and welcome any questions you may have prior to applying. Please be advised that we reserve the right to close our advertisements prior to the announced closing date to ensure a quality recruitment process.
#ACX
We care.
It’s more than what we do, it’s who we are. Everything we do is about striving to deliver the best care. And it's a belief that's as true today as it was when we welcomed our first patients in 1964.
“The Ramsay Way” culture recognises that our people are our most important asset and this has been key to our ongoing success.
We are proud to support the UK’s Armed Forces and Reservists and have already achieved the Silver Award as part of the MOD’s Armed Forces Covenant Employer Recognition Scheme. The scheme recognises employers who actively support Defence while encouraging other organisations to adopt the same behaviours in their workplace. As a company we are committed to supporting the wider Armed Forces community and this includes our staff as well as our patients.
We are committed to equality of opportunity for all. This position is subject to background and DBS checks