Join to apply for the Claims Executive role at Marsh – we’re looking for talent to join our Hybrid Claims Executive Team in the South of England (London, Bristol, Reading, Maidstone, Milton Keynes). 2 days ago, we announced this role and you could be among the first 25 applicants.
We provide specialised insurance claims services to clients and prospects. This hybrid role requires a minimum of 3 days in the office (or client site) and 2 days working from home. It is suitable for experienced Claims Executives and those currently working in a commercial claims environment with client‑facing experience, ready for the next step up in their career.
Responsibilities
* Act as the primary point of contact for a portfolio of corporate and commercial clients, setting tailored claims service strategies to meet their unique needs.
* Provide high‑quality claims analysis and regular updates to clients on progress, challenges, and opportunities to enhance their claims journey and reduce costs.
* Identify and implement cost‑effective solutions to improve the client’s claims experience, including audits, training, and claims preparation.
* Collaborate closely with the wider Marsh service team, ensuring clients’ claims experiences are optimised for renewal negotiations.
* Maintain compliance with operational processes while demonstrating a commitment to continuous personal development.
Qualifications
* Proven knowledge of commercial/corporate claims focussed predominantly on Liability, Property & Motor.
* Previous client‑facing experience including leading client meetings.
* Excellent customer service skills, with the ability to communicate effectively with clients at all levels.
* Strong knowledge of the UK commercial insurance market and processes.
* Outstanding organisational skills for effective diary management and reporting.
What Makes You Stand Out
* A self‑starter attitude with a strong sense of accountability and pride in your work.
* Proven ability to develop strong internal and external relationships.
* Confidence in presenting to diverse audiences and exceptional written communication skills.
* Experience in assisting clients with commercial claims cost reduction and process improvements.
* CII certification or other relevant professional qualifications.
Benefits
* Professional development opportunities, interesting work and supportive leaders.
* A vibrant and inclusive culture that allows you to work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
* A range of career opportunities, benefits and rewards to enhance your well‑being.
Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.
Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer and committed to providing reasonable adjustments for candidates with a disability. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.
Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office‑based teams will identify at least one “anchor day” per week on which their full team will be together in person.
Location: Camberley, England, United Kingdom. Referrals increase your chances of interviewing at Marsh by 2x.
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