Sainsbury's, over 150 years old, is the UK's second-largest retailer renowned for providing affordable, high-quality food and exceptional service. Serving millions of customers daily, the company operates a family of brands, including Argos, Nectar, Habitat, Sainsbury's Bank, SmartCharge, and Tu. Committed to innovation, Sainsbury's is investing in technology and people to transform its operations while focusing on delivering value and convenience. With an emphasis on sustainability, the company is working toward building a resilient UK food system and enhancing customer connections.
Role Description
This is a full-time, on-site Team Manager position located at our London Colney location. The Team Manager will oversee day-to-day store operations, ensuring exceptional customer service and an efficient shopping experience. Responsibilities include managing and motivating team members, maintaining stock levels, monitoring sales performance, and upholding operational and safety standards. The role also requires working collaboratively with cross-functional teams to meet business goals and drive growth.
Qualifications
* Strong leadership, team management, and motivational skills to inspire and guide team members effectively
* Operational and problem-solving skills, including planning, organizing, and handling store processes
* Customer service skills with the ability to maintain high standards of service and handle customer inquiries efficiently
* Experience in retail or team management and a solid understanding of sales performance metrics
* Good communication and interpersonal skills to facilitate collaboration and build relationships
* Proficiency in using relevant technology and tools to analyze data and support decision-making
* A proactive mindset and adaptability to thrive in a fast-paced retail environment
* Previous experience in a leadership role within the retail or customer service sector is a plus
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries: Retail
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