Job Title: Warranty Administrator
Automotive Motor Garage is seeking an experienced Warranty Administrator with previous motor trade experience.
Location: Canterbury, Kent
Salary: Circa £28,000 per annum
Working Days: Monday to Friday
Role Responsibilities:
1. Ensure accurate submission of warranty and goodwill claims daily and monitor warranty reports.
2. Carry out all warranty department administrative functions in line with company policies.
3. Administer warranty policies in the best interests of the dealership, manufacturer, and customers.
4. Maintain records of warranty submissions, credits, rejections, and customer contributions towards goodwill claims.
5. Inform staff of upcoming recall campaigns and changes in warranty/goodwill procedures.
6. Ensure frontline staff correctly record warranty diagnoses on vehicles.
7. Maintain relationships with staff, repairers, and manufacturer representatives.
8. Stay updated on warranty procedures and documentation.
9. Support colleagues on warranty-related matters.
Candidate Profile:
1. Organised and efficient in handling paperwork.
2. Friendly, approachable, and able to advise technicians and reception staff.
3. Disciplined with strong attention to detail.
4. Professional, enthusiastic, and experienced.
We offer a competitive salary based on experience.
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