Job Description
Claims Assessor
Salary: Circa £38000
Are you someone who thrives on helping others and has experience in assessing protection claims?
Do you enjoy working in a supportive team where empathy and attention to detail matter?
If that sounds like you, we’d love to hear from you.
A bit about the job
You’ll join a passionate team that handles life insurance, income protection, terminal illness, and critical illness claims. From start to finish, you’ll guide customers through their claims journey with care and clarity.
You’ll manage claims across multiple systems, suggest improvements, and adapt to new technologies. You’ll also support customers with empathy, especially during sensitive conversations, and refer complex cases to specialists when needed.
This role is all about making a difference—by supporting people when they need it most.
Skills and experience we’re looking for
1. Experience assessing life-related products (e.g., life insurance, terminal illness, critical illness, income protection).
2. Knowledge of legal aspects like probate and CIDRA rules.
3. Experience managing claims end-to-end, including signing out claims decisions independently.
4. Strong communication and relationship-building skills - working with reinsurers and medical officers, ...