Overview
Join to apply for the Retail Cover Supervisor (Zero Hours) - Dudley role at Blue Cross UK.
Location: Dudley
Application Deadline: 14 September 2025
Department: Fundraising, Comms & Engagement
Contract: Zero Hours
Salary: £13.69 per hour
Description
Our Blue Cross charity shop in Dudley is looking for a friendly Cover Supervisor to help keep things running smoothly, covering the management team on a zero hours contract. We rely on generous donations from our community where every sale helps pets and the families who love them in times of need. By supporting our shop, you’ll be making tails wag and hearts happy every single day!
This role is internally known as a Standby Shop Assistant. You will step in to provide essential support to our in-store teams, ensuring we have enough cover to keep our shop running smoothly.
You will assist with customer service, stock management, and general shop duties. Our shops are open Monday to Saturday from 09:00 to 17:00 and you will help us maintain high standards of service and presentation. You will work alongside a dedicated team of staff and volunteers in a role that is both flexible and impactful.
This is a zero-hours contract, which means your hours will vary based on the shop’s needs. We are committed to paying the National Living Wage; for this role, the total hourly rate is £13.69, including additional elements like holiday pay.
If you are excited about making a difference in a busy, supportive environment, we would love to hear from you!
Internally, this role is known as a Standby Shop Assistant.
About you
We are looking for someone who:
* Has previous experience working in a retail environment.
* Is proficient in cash handling and reconciliation.
* Has supervisory experience.
* Thrives in a customer-facing environment.
* Possesses computer literacy and administration skills.
It would also be great if you have experience:
* Managing volunteers.
How to apply
Click the apply button below and complete the online application process before the closing date. We reserve the right to close this vacancy early should we receive an overwhelming response.
Benefits
Our generous benefits package includes:
* Programmes for physical and mental wellbeing support
* Free access to GP via MetLife - 24/7 GP services, private prescriptions and more for you and your family
* Pension scheme with enhanced employer contribution
* Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
Seniority level
* Entry level
Employment type
* Temporary
Job function
* Sales and Business Development
Industries
* Non-profit Organizations
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Blue Cross UK is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees.
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