Engineering Systems Support Engineer (PLM / Teamcenter)
Sector: Global Manufacturing
Location: Staffordshire - 5 days a week onsite - Sponsorship available
We’re recruiting an Engineering Systems Support Engineer to join a Group IT Engineering Systems team within a large manufacturing organisation. The team supports global engineering functions by ensuring critical engineering applications are stable, secure and performing as expected.
This role is support-led, acting as a key escalation point across a suite of engineering systems, with Siemens Teamcenter (RAC & Active Workspace) at the core. You’ll balance 2nd and 3rd line BAU support with system improvements, upgrades and global project work.
What you’ll be doing
You’ll play a central role in keeping engineering systems running smoothly across a global user base, including:
* Providing 2nd and 3rd line support for engineering applications, including Teamcenter.
* Acting as a point of escalation for complex incidents and system issues
* Monitoring system performance, generating reports, and resolving identified problems
* Performing root-cause analysis and implementing permanent fixes
* Deploying, configuring and supporting upgrades, patches and new functionality
* Managing engineering application packages via SCCM
* Supporting IT Infrastructure teams with server tasks, scheduled jobs and application monitoring
* Maintaining licensing, user access and usage reporting across engineering tools
* Gathering requirements and supporting justification for system changes and improvements
What we’re looking for
Essential:
* Strong experience supporting engineering or technical applications
* Hands-on exposure to Siemens Teamcenter (RAC and/or Active Workspace)
* Background in 2nd / 3rd line application support within an engineering or manufacturing environment
* Solid troubleshooting and analytical skills
* Confident communicator, comfortable engaging with engineers, IT teams and third parties
Sector: Global Manufacturing
Location: Staffordshire - 5 days a week onsite - Sponsorship available