Robert Walters is working in partnership with an award-winning national MSP. With a long standing 20-year history, they are experts in developing cutting edge expertise across, Cloud, Cyber Security, Infrastructure, Workspace and Managed Service Solutions.
Due to extensive growth and client acquisitions, they are keen to appoint multiple (Home Based) Senior Technical Support Engineers, paying up to £55,000 with a home-based model.
As an experienced Senior Technical Support Engineer, you will help support customers environments, resolving escalated issues as well as developing customer environments and delivering project works.
Senior Technical Support Engineer (Home Based): Duties
* Support varied clients across both private and public sector
* Support, maintain and troubleshoot - Windows, AD, SQL solutions
* Support, maintain and troubleshoot - VMware, HyperV
* Support, maintain and troubleshoot - Cloud based solutions
* Support, maintain and troubleshoot - Citrix XenApp, XenDesktop
* Support, define and implement secure configurations
* Measure/Troubleshoot systems performance and security
* Create technical documentation
* Act as technical lead for subset of customers
* Technical resource on customer projects
Senior Technical Support Engineer (Home Based): Experience
1. Supporting on prem and cloud hosted solutions
2. Suppor...