JOB TITLE: HOME SUPPORT CO-ORDINATOR Monday - Thursday
DUE TO BUSINESS HOURS NO ON CALL REQUIRED
PREVIOUS APPLICANTS NEED NOT APPLY
JOB PURPOSE:
Responsible to the Operations Manager for the administration of the Home Support department, within the established polices and procedures of Age UK Stafford & District.
AREAS OF RESPONSIBILITY
□ Administration
□ Direct Service
□ Development
□ Financial
□ Marketing
JOB DESCRIPTION
1. Administration
1.1 Assist with all the administration of the department
1.2 Report monthly to the Operations Manager on all aspects of service provision
1.3 Attends team meetings and other meetings as required by the Operations Manager
1.4 Assists in the requirement and induction of Homecare and Gardening staff
1.5 Assist in routine training of staff
1.6 Ensure that records and systems are maintained, i.e. recording and filing systems, security and confidentiality of records in liaison with the Operations Manager
1.7 Assists in the monitoring and evaluation of services
2. Direct Service
2.1 Assist in the provision of the Homecare [Practical/Personal Care] and Gardening services
2.2 Plan activities of workers according to client's needs
2.3 Assists in the referral of clients to other services/agencies
2.4 Assists in the assessments of clients upon referral to Homecare service
2.5 Assists clients with problems or when making complaints
3. Development
Job Type: Part-time
Pay: £12.43-£12.75 per hour
Expected hours: 26 per week
Benefits:
* On-site parking
* Sick pay
Education:
* GCSE or equivalent (preferred)
Experience:
* handling cash: 1 year (required)
* operating computer based systems: 1 year (required)
* working within a team setting: 1 year (required)
* Home care: 1 year (preferred)
* Staff rostering: 1 year (preferred)
Licence/Certification:
* Driving Licence (preferred)
Work Location: In person
Application deadline: 20/10/2025