Base pay range
JOIN US
At RBH we believe our people are our biggest assets and understand the value in putting them first. Our approach to diversity in the workplace, health & wellbeing, sustainability and individuality sets us apart from our competitors and is one of the reasons we are rated Top 30 Best Places to Work in Hospitality! We are passionate about the industry and always on the lookout for new talent to join us on our journey.
Our Benefits
* Discounted hotel room rates for you and your friends & family
* An additional day's leave for your birthday
* Enhanced Maternity, adoption & shared parental leave
* Course Sponsorship
* 30% F&B discount at RBH hotels
* Refer a Friend scheme (earn £250 for each referral up to 5 referrals)
* Flexible working arrangements
* Wagestream – choose how and when you get paid
* Life Insurance
* Employee Assistance Programme
* Social and wellness events and activities all year round
* Free meals on duty saving you over £1000 per year
And much, much more!
A DAY IN THE LIFE OF AN Assistant F&B Manager at THE CROWN HOTEL HARROGATE
* Oversee daily F&B operations in collaboration with the F&B Manager
* Lead and manage the F&B department, providing guidance, support and training to ensure high levels of service
* Monitor guest feedback and address any complaints or concerns promptly to ensure high guest satisfaction
* Review financial performance and implement strategies to improve profitability
* Ensure the hotel meets or exceeds quality standards for cleanliness, maintenance and guest safety through regular inspections and evaluations
* Ensure compliance with health, safety and environmental regulations; lead staff training on emergency procedures and best practices
* Communicate operational performance and challenges to senior management through regular reports on guest satisfaction, financial results and operational metrics
* Maintain clear communication and coordination between departments to ensure a seamless guest experience and operational efficiency
* Ensure all departments (front office, housekeeping, F&B, maintenance) run smoothly and efficiently in the role of Duty Manager
What We Need From You
* Proven leadership skills with the ability to motivate and manage teams, ensuring a positive and productive work environment
* Strong experience in F&B operations
* A guest‑centric mindset with a focus on delivering exceptional service and resolving guest issues promptly and professionally
* Strong problem‑solving abilities, capable of thinking on your feet and addressing operational issues quickly and efficiently
* Exceptional communication skills, with the ability to interact effectively with guests, staff and senior management
* Ability to multitask and manage time effectively in a fast‑paced, dynamic environment
EQUAL OPPORTUNITIES
RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people‑first culture. If at any point throughout our process you require reasonable adjustments, please contact us.
Seniority level
* Mid‑Senior level
Employment type
* Full‑time
Job function
* Management and Manufacturing
* Hospitality
Referrals increase your chances of interviewing at RBH by 2x.
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