We are looking for a senior analyst who has experience with SAS and has a track record of adding value through analysis and insight. You’ll be responsible for providing our key stakeholders with analysis on customer, market and product portfolio performance as well as supporting strategic objectives through the development of data solutions.
Retail Products look after the banking and savings of 16 million members and business customers by offering competitive propositions that meet core needs, reward loyalty, broaden & deepen relationships and ensure the long-term sustainability of the Society. We’re looking to add to our talented and experienced team that support the data and insight needs that underpin much of the decision-making across our current account, savings, credit card and personal loan product ranges.
We are happy to consider flexible working approaches to help you perform at your best.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
For this job you'll spend at least two days per week, or if part time you'll spend 40% of your working time, based at either our Swindon, London, or Northampton office.
What you'll be doing
You’ll be responsible for supporting key initiatives and will help drive the insights that will enable us to meet and exceed our business goals.
You will be working with our internal customers to understand their analytical requirements and using SAS to develop solutions which drive the strategy of the business. This includes developing an understanding of the portfolio dynamics and the customer base.
The data you gather, the insights you generate and the solutions you develop along the way will prove invaluable, not only to our immediate stakeholders but to colleagues right across the business.
About you
As a minimum you’ll need to have:
* Hands on experience using Base SAS or Enterprise Guide and be proficient in the use of Macros and SQL.
* Experience interpreting and correlating a wide range of business performance measures and presenting information to a senior audience in a logical and understandable way.
* Must be good at building relationships across all levels.
Our customer first behaviours put customers and members at the heart of how we work together. They are the set of behaviours that every colleague needs to display, in every role:
* Feel what customers feel - We step into our customers’ shoes, using their feedback and insights to empathise with them and to understand their needs, so that every decision we make starts and finishes with our customers in mind
* Say it straight - We are brave in speaking out and saying what we think – we’re honest and direct with good intent, openly sharing diverse perspectives to reach the best conclusions and using language everyone can understand
* Push for better - We don’t settle for mediocrity, we challenge the status quo, taking responsibility for continuous improvement and personal development
* Get it done - We prioritise what will have the greatest impact, we are decisive, and we take accountability for delivering brilliant customer outcomes.
You can strengthen your application by showing how our customer first behaviours resonate with you, and where you may have already demonstrated these.
The extras you'll get
There are all sorts of employee benefits available at Nationwide, including:
* A personal pension – if you put in 7% of your salary, we’ll top up by a further 16%
* Up to 2 days of paid volunteering a year
* Life assurance worth 8x your salary
* A great selection of additional benefits through our salary sacrifice scheme
* Wellhub – Access to a range of free and paid options for health and wellness.
* Access to an annual performance related bonus
* Access to training to help you develop and progress your career
* 25 days holiday, pro rata