Are you bilingual and thrive in a fast-paced environment?
Do you have experience supporting sales teams and handling technical customer enquiries?
If so, I want to hear from you.
My fantastic client is seeking someone on-site, Mon to Fri based at their UK headquarters, supporting two dynamic sales teams and delivering exceptional customer service across the UK and France.
THE OPPORTUNITY
My client are a fast-growing supplier of aftermarket parts and service solutions and are now looking for an organised, proactive Sales Administrator to join their busy sales office and play a key role in supporting their sales and service operations.
WHAT YOU'LL DO
Coordinate daily customer enquiries from the UK and France via phone and email
Support the sales teams with accurate quotations for spare parts, service visits, and maintenance packages
Process customer orders, ensuring correct pricing, lead times, and part identification
Liaise with the supply chain team to confirm availability, pricing, and delivery schedules
Coordinate dispatch of goods, including basic export documentation for EU and international shipments
Maintain customer records, order histories, and CRM data
Support the service department with scheduling, parts allocation, and follow-up communication
Provide after-sales support, including order updates, tracking information, and issue resolution
Work closely with the internal team to ensure smooth workflow and excellent customer experience
Assist with general administrative duties within the sales office
WHAT MY CLIENT IS LOOKING FOR
Language Skills (Essential) Fluent in English and French - mainly written, spoken is desirable
Written French is particularly important for customer correspondence and documentation
Experience & Background
Experience working in a busy sales office
Strong understanding of quotation preparation, order processing, and customer service
Familiarity with basic export procedures (commercial invoices, packing lists, Incoterms) is desirable
Key Qualities
Excellent communication skills and a confident telephone manner
Strong attention to detail with the ability to manage multiple tasks simultaneously
Competent IT skills, including CRM systems, Microsoft Office, and email platforms
A proactive, organised, and customer-focused approach
Why join them?
Competitive salary based on experience
Opportunity to grow within a rapidly expanding business
Supportive team environment with ongoing training
A role where your contribution directly impacts customer satisfaction and company success
Knowledge transfer support: The current postholder is retiring and available for a handover period to help you settle into the role
THE HANDOVER
My client recognises this is an important role with significant customer relationships and operational knowledge. The current postholder will be available during your first weeks to provide comprehensive handover and support your transition. This is an excellent opportunity to learn the business from someone with deep expertise.
My client pride themselves on delivering rapid, reliable support to their customers and maintaining strong, long-term relationships built on trust, technical knowledge, and excellent service.
Ready to join their team? I'd love to hear from you.
Please submit your CV and a brief cover letter highlighting your relevant experience, particularly your sales supprt/admin office background and French language skills. Reach out to Emma at Select NOW