Cardiff Councils Support and Accommodation Service provide accommodation, advice and support to vulnerable single people in housing need.
Our services run 24/7 365 days a year.
Since the pandemic, our service has had to make large changes and the successful candidates will contribute to the expansion of the service.
About the job
The post holder will be responsible for the administrative and general housing duties at the temporary accommodation facility and to provide administrative support to the Supported Accommodation Manager as required. An overview of the job description is set out below:-
* Managing correspondence and communications of the supported accommodation such as phone calls, e-mails and post
* Record keeping and data management
* Oversight of office inventory
* Submit timely reports as assigned
* Customer and Client interaction to maintain positive relationships with clients through effective communication and service.
What We Are Looking For From You
We are looking for dynamic, motivated and creative individuals with the ability to foster positive relationships.
This is an exciting opportunity and we are looking for a variety of people from various working backgrounds to make a real difference. Proven experience of working with people with complex behaviours and an understanding of the issues faced by homeless individuals will be an advantage.
The working environment can be challenging so the ability to remain calm under pressure will be an advantage. The role will require the successful candidate to support the management team with all aspects of the service.
Additional information
If you have any further queries about the role, please contact recruiting manager Declan Carey at: declan.carey3@cardiff.gov.uk
This post is subject to Disclosure and Barring Service Enhanced checks.
This vacancy is suitable for post share.
We understand you might use AI and other resources for your application; however, please ensure all information you provide is factually accurate, truthful, original and does not include ideas or work that is not your own.
We welcome applications in both English and Welsh. Applications received in Welsh will not be treated less favourably than English applications.
Please note the Council does not accept CV’s. When completing the supporting information section of your application, please ensure you refer to the below located on our website :
Important information you need read in order to complete your application: -
Job Category Housing
Department Housing & Communities
Working Pattern/Contract Type Full Time Permanent
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