We are looking for a passionate and skilled Barista to join our team at ARRO Coffee. As a Barista, you will play a crucial role in delivering outstanding customer service and crafting high-quality coffee beverages. Your expertise and enthusiasm for coffee will contribute to creating memorable experiences for our customers. If you have a genuine love for coffee and enjoy working in a dynamic, customer-focused environment, we'd love to hear from you!
Customer Service
* Greet customers warmly, take accurate orders, and provide friendly and attentive service.
* Handle cash transactions and operate the POS system to process payments accurately.
* Address customer enquiries, concerns, and feedback with professionalism and empathy.
Coffee Preparation
* Prepare and serve a variety of coffee and espresso-based drinks following ARRO's recipes and quality standards.
* Use coffee equipment effectively to ensure consistency and excellence in every cup.
Food Service
* Serve food items such as pastries, sandwiches, and salads, ensuring presentation and quality.
* Maintain a high standard of hygiene and food safety during the handling and preparation of food items.
Cleanliness & Organisation
* Maintain cleanliness and organisation in the café, including cleaning equipment, cups, cutlery, trays, and sanitising work surfaces.
* Restock supplies as needed to ensure smooth operations.
Team Collaboration
* Work collaboratively with team members to ensure efficient café operations and a positive work environment.
Qualifications & Requirements
* Previous experience as a Barista or in a similar customer service role.
* Strong knowledge of coffee preparation techniques and espresso equipment.
* Excellent communication and interpersonal skills.
* Positive and proactive attitude, with the ability to work in a fast-paced environment.
* Strong attention to detail and commitment to maintaining high standards of quality and cleanliness.
* Flexibility to work varied hours, including early mornings, evenings, weekends, and holidays.
* Experience: Required.
* Languages: English required.
Benefits & Compensation
* Competitive hourly wage: £12.30 - £13.80 per hour.
* Complimentary meal during full shifts.
* Generous employee discounts.
* Referral programme with potential to earn up to £250.
* Company pension.
* 28 days of holiday.
* Eligibility for the Store Bonus Scheme.
* Opportunities for career advancement and professional development.
* A dynamic, supportive, and fun work environment.
Working Hours & Schedule
* Employment: Full-time.
* Schedule: Working days are Monday to Sunday, with shifts scheduled to ensure coverage throughout the week.
About ARRO Coffee
At ARRO Coffee, we bring the vibrant soul of Italy to the heart of Central London. Our five cafés are known for artisan coffee, freshly made Italian-inspired food, and a warm, welcoming atmosphere. Whether it's a quick espresso or an office coffee delivery, we're passionate about creating memorable experiences.
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