What you'll do
Flexible hybrid working with occasional travel to Bridgwater and Northampton
As a Junior E-commerce Merchandiser, you’ll support the Digital Merchandising team in driving performance across the Toolstation website and app. You’ll manage a number of product categories, analyse sales performance, optimise product presentation and help deliver a seamless customer experience.
This role is ideal for someone with experience in digital merchandising who is keen to use their initiative, take accountability and develop their potential as part of a supportive team. It is particularly suited to someone currently working as a Junior E-commerce Merchandiser, Online Merchandising Assistant, Digital Merchandising Assistant or in a similar role, who is looking to take the next step in their career.
Day to Day
- Support the ecommerce merchandising function in the weekly trading of digital departments.
- Produce and manage weekly performance analysis, sharing insights and recommendations with the team.
- Analyse, optimise and maintain product categories, using data to inform changes across the website and app.
- Create and manage the upload of campaigns, deals and new products to the website and app.
- Build and maintain landing pages to support campaign and promotional activity.
- Own the implementation and accuracy of website and app signposting, ensuring a clear and customer-focused experience.
- Maintain shared merchandising plans and ensure updates are delivered accurately and on time.
- Review the customer journey, identifying friction points and feeding improvement opportunities back to Merchandisers and Merchandising Managers.
- Monitor competitor digital activity, trends and functionality, feeding insights back into the team.
- Keep up to date with search trends within your categories and use insights to inform optimisation opportunities.
- Build strong relationships with teams across the business to support collaborative working and shared goals.
What you'll bring
- Some experience working in e-commerce or digital merchandising. - Confidence in the basic principles of a Search and Merchandising tool. - Strong analytical skills with proven experience of analysing data and producing reports. - Comfortable working with numbers, technical tools and digital systems. - Ability to manage multiple priorities in a fast-paced environment.
Beneficial (but not essential):
- Basic HTML knowledge.
- Experience using a CMS and/or PIM system.
What you'll get
Joining our team means joining a business built around people: our customers and our colleagues. You’ll find every opportunity to be yourself and to bring your personality and potential to work. Wherever you join us, you’ll also find some of the most secure opportunities in retail and so many more opportunities to take your career in retail wherever you want – up the ladder or across the business. And because we want to do our best for you, you’ll be supported all the way with training, development and benefits that are some of the best in retail.
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Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability.