Head Housekeeper
Rowhill Grange Hotel & Utopia Spa, Top Dartford Road, Wilington, Dartford, Kent, DA2 7QH
£29,000 to £31,000 per annum + monthly service charge
The Place
Rowhill Grange Hotel & Utopia Spa is part of Alexander Hotels, a private group of distinct quality hotels just outside London.
4‑Star, award‑winning Utopia Spa, a 38‑bedroom hotel together with the Clockhouse and Pavilion event venue, all within 15 acres of grounds and beautiful gardens.
The Role
As Head Housekeeper, you will take full responsibility for ensuring all guest bedrooms, public areas and event spaces are always presented to an exceptional standard.
Working closely with operations and events teams, you will play a key role in preparing the hotel, turning rooms around efficiently, and maintaining high levels of presentation expected within a premium boutique hotel setting.
Key Responsibilities
* Lead, motivate and develop a small, dedicated housekeeping team
* Ensure all bedrooms and public areas are maintained to the highest standards; arrival rooms ready for guest check‑in at 3 pm
* Manage stock, linen and cleaning supplies efficiently
* Implement and maintain cleaning schedules and procedures
* Carry out regular quality checks and ensure compliance with health & safety standards
* Create a positive, supportive team culture focused on delivering exceptional guest experiences
About You
* Proven experience in a housekeeping management or supervisory role within a quality hotel or venue environment
* Strong eye for detail and a passion for high standards
* A hands‑on leader who leads by example
* Highly organised, able to manage changing priorities in a fast‑paced, customer‑focused environment
* Confident communicator who works well with multiple departments
* Flexible approach, particularly during busy periods
Benefits
* 4 weeks holiday
* Free car parking
* Employee uniform
* Discounted hotel accommodation for yourself and your family at all hotels
* Discounted hair treatments at our two Utopia Spas
* Discount on all food & beverage at all hotels
* Discount on individual spa treatments booked in our two Utopia Spas
* Discount on retail products in our two Utopia Spas
* Refer‑a‑friend staff recruitment scheme
* Celebration of 1 yr, 3 yr and 5 yr anniversaries featuring birthday off, complimentary overnight stays, complimentary lunch/afternoon tea and service related holiday
We’d love to hear from you if you take pride in delivering exceptional standards and enjoy being part of a team that keeps the guest at the centre of what we do.
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