Full time (37 hours per week)
Permanent
We are currently looking for a Service Charge Project Manager to join our Finance Team. This is an exciting new role and opportunity to be a part of the transformation process. You will be a lead role within the organisation to review how we administer service charges across our portfolio, leading on a project of implementing change. The successful candidate will ensure that an excellent high-quality service is provided to our internal and external customers.
What you will be doing:
1. Act as the key project resource for the service charges improvement project and in the implementation of systems / processes / interfaces arising
2. To lead on a review of the service charge setting for both rental and home ownership properties on fixed and variable service charge regimes.
3. Lead and project manage the work-stream, project deliverables and milestones
4. Liaise with the Homes and independent living teams to review, calculate and implement revised estate, scheme and unit apportionments
5. Lead the work-stream for re-structuring and cleansing the property database and coding
6. Provide technical advice to the organisation.
7. Produce letters, notifications and information documentation required as part of the service charges processes
8. Collaborating with and challenging key stakeholders.
9. Establishment and maintenance of sound financial systems and procedures, ensuring that these are standardised across the project to improve efficiency and effectiveness
We’d love to meet someone with:
10. With at least 4 years' experience of working in a financial environment
11. Considerable experience of service charge management in the housing sector
12. Experience of working with computerised Financial and Housing Management systems, including service charge modules
13. Great attention to detail and ability to work systematically to achieve objectives
14. Excellent numeracy skills and an ability to understand, analyse and manipulate information and data
15. Lease and rental product knowledge
16. Ability to interpret and convey complex information (orally / in writing) to a range of diverse audiences and liaise credibly and articulately with other professionals
Amongst what we offer you is:
17. A competitive salary of £45,000 per annum
18. 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service)
19. A generous contributory pension scheme
20. Enhanced family leave
21. Private health care
22. Free life assurance
23. Access to an extensive suite of wellbeing services and tools including a digital gym
24. Opportunities for learning and development
25. Discounted gym membership
26. Retail discount scheme
27. Hybrid Working