Location: Lookers Volkswagen Newcastle Salary: Up to £30k pa Including OTE Are you a Parts Advisor in search of a new challenge? You have arrived at the right place, here at Lookers Newcastle Volkswagen we are on the hunt for an experienced and enthusiastic Parts Advisor to join our new team. This is an excellent opportunity for the right person to join our friendly and professional team and be integral to the smooth running of our parts department. Working alongside a friendly and hard-working team of parts advisors, you will be able to build relationships and manage our customer’s expectations with ease. As a Parts Advisor you will ensure that all customers at retail and workshop areas are dealt with quickly and efficiently and that all orders are processed on the same day. You will be required to complete all administrative functions in an accurate and timely manner and log any discrepancies of stock with the Aftersales Manager Assisting the Aftersales Manager with daily duties Ensuring all items are correctly located and stock control Receiving orders & ensuring returns are up to date Answering call from customers Providing excellent customer care Working together with the wider Aftersales team to ensure an efficient and friendly service at all times You will have previous experience gained in a similar role in the Automotive industry. You will possess excellent communication skills, and practical knowledge of computer systems. It is important that you can work as part of a team as well as having the ability to work independently. You will be a people person with excellent verbal and written communication skills. You will be able to work both independently and as part of a dynamic team. If your skills and experience match what we are looking for, please apply today and one of the Talent Acquisition Team will be in touch. Or, if you require further information about this vacancy, please email keirafarrer @lookers.co.uk About us: We are one of the top three automotive retailers in the UK, proudly representing 32 manufacturer brands, selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland. We firmly believe that our people are our most valuable asset. We value the commitment they make to the business which is why we are continually working to provide a market leading rewards and benefits package. Competitive salaries with clear pay scales in place as you develop Generous annual leave allowance that increases with length of service Eligibility to join one of our colleague car plans and cycle to work scheme Enhanced maternity leave, adoption leave (6 months full pay) and paternity leave (2 weeks full pay) Critical illness cover after 2 years plus life assurance and free will writing service Techscheme where you can get the latest tech for less and spread the cost, eye care scheme and discounted shopping vouchers Employee assistance programme and free access to Smart Health giving employees and their immediate families access to 24/7 GP services to support well being Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential.