Anti-Social Behaviour Officer – Community Safety Team Pay rates to £19.79 per hour Contract role Vitalis are recruiting for an experienced Anti-Social Behaviour Officer to work in a Community Safety team in Manchester City Council. This role is a first point of contact for all requests to the Community Safety Team. The role holder will triage each request and determine what action is necessary, this might be, referring to another team in Housing Services, discussing the complaint with the complainant and suggesting ways to resolve without our intervention, sending a pre case letter to the alleged perpetrator in an attempt to address the behaviour without the need for further intervention, speaking to complaints about ongoing cases and updating the case, opening a new antisocial behaviour case or referring the caller to the Housing Management Caseworker managing their case. The role holder would also be responsible for opening and responding to domestic abuse incidents reported through the Multi Agency Risk Assessment Conference (MARA) process, dealing with low level requests for assistance, or referring to the HMCs for further intervention. The role holder must have experience of managing antisocial behaviour, domestic abuse, hate incidents and property condition cases. Work with Vitalis to Discover Exciting Opportunities in Qualified Social Work, Housing and SEND At Vitalis, we’re here to make your career journey seamless and rewarding. Here’s how we support you every step of the way: Dedicated Consultant – Gain access to a specialist consultant who knows the market inside-out, has connections to roles across the UK, and is ready to provide tailored career advice and job search support. Hassle-Free Registration – Our easy online registration process gets you started quickly and effortlessly. Exclusive Incentives – Enjoy referral schemes, bonuses, and other exciting perks. Compliance Simplified – Leave the paperwork to us! We handle ongoing compliance, so you can focus on your career. Fast, Reliable Payroll – Get paid promptly and consistently without any worries. Whether you’re a qualified social worker, or have an interest in housing or SEND roles, we have the opportunities you’ll want to hear about. Don’t forget, if this role isn’t the perfect fit, we’re confident we can find one that is. We recruit across a wide range of public sector specialisms, including: Independent Reviewing Officer (IRO) • Best Interest Assessor (BIA) • Multi-Agency Safeguarding Hub (MASH) • Looked After Children (LAC) • Children’s Social Work • Adult Social Work • Service Manager • Head of Service • Team Manager • Assistant Team Manager • A wide range of housing roles • Careers in SEND in local authorities Let us help you take the next step in your career. Get in touch with me today to explore our exciting opportunities! Contact me on olivia.russell@vitalissocialcare.co.uk or 07521053670 for more information.