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Senior support engineer (one braham (4140), london, united kingdom)

London
BT
Support engineer
Posted: 14 July
Offer description

Job Description

Senior Support Engineer (One Braham (4140), London, United Kingdom)Recruiter: Molly LeesHiring Manager: Geraint MorrisCareer Grade:DInternal Closing Date:11th JuneWhy this job mattersOur Mobile Network is at the heart of everything we do; from sending a text, to watching the latest YouTube sensation. It’s constantly evolving, and we’re at the forefront of technology for the next generation of cutting-edge mobile networks and services. Our Network Engineer apprentices play a key part in making sure that continues. The Mobile Operations teams support and manage system and service performance of services for Mobile Voice and Data services for all mobile brands and MVNOs, 24 hours a day, 7 days a week, 365 days a year. What you’ll be doingBe a recognised technical expert for a minimum of 2 systems/services within the teams remit. ability to ensure that all platforms/systems/services in your control achieve the agreed availability target.

Ensure that adequate expert support is available 24 x 7 x 365 Recommend changes to procedures and processes to improve service availability, data integrity and service/system performance. Represent and lead Operations responsibility in projects. Ensuring design and support models are fit for purpose. Support and implement the strategy for the technical area of the team, deploying new systems, configurat...

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