Personal Lines Insurance Advisor, Drayton
Client: Ardonagh Advisory
Location: Drayton, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 57c2ae5bf483
Job Views: 8
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description:
Personal Lines Insurance Advisor - Drayton, Norwich - ARD1079610
Our Personal Lines Insurance Advisors are a key part of our business, engaging with customers to provide advice on new products, renewals, and understanding their needs. We aim to deliver a market-leading customer experience, driven by your efforts.
Our team shares values of engagement, positivity, listening, adaptability, hard work, and building trusted relationships with colleagues, customers, and partners. We recruit individuals who embody these values.
As part of our team, you will help meet our commercial targets by maximizing business and service opportunities in a consistent, fair, and compliant manner. You will receive support from an established, friendly, and experienced team to succeed.
Responsibilities:
* Dealing face-to-face with customers, handling inbound and outbound calls, understanding their needs, and providing suitable insurance solutions.
* Answering calls promptly and professionally, delivering exceptional customer service, and adhering to business standards.
* Completing workflow activities according to approved processes.
* Complying with procedures, customer service standards, and regulatory requirements.
* Maintaining required competencies for the role.
* Handling customer complaints within the company's complaints procedure.
* Engaging with a personal communication style.
* Demonstrating a positive attitude, resilience, adaptability, receptiveness, and clarity.
* Having previous experience in sales or service, especially in public-facing industries such as insurance, retail, or hospitality.
We offer a competitive salary, target bonus scheme, knowledge development, structured training, and career growth opportunities within our business.
Towergate Insurance Brokers offers over 200 specialist policies across nearly 100 UK offices. Our advisors collaborate with leading insurers to provide expert advice tailored to our customers' needs.
If you are enthusiastic, results-driven, motivated, and seeking a career rather than just a job, join us and be part of our story.
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