Job Summary:
Do you have experience with Information Technology (IT) Network systems? Do you have any IT Network certifications? Come join our team of IT professionals. Apply today!
The Arizona Department of Corrections Rehabilitation & Reentry (ADCRR) is seeking a Systems/LAN administrator who will be responsible for the technical development, deployment, and maintenance of Local Area Networks (LAN), Wide Area Networks (WAN), and Information Technology systems and services. This position will also be responsible for maintaining mission-critical networks in optimal operational performance, installing end-user software/hardware, computer imaging, troubleshooting issues, and problem-solving complex technical systems utilizing advanced networking technologies.
Job Duties:
- Troubleshoots complex hardware and software problems in support of end-users
- Installs, configures, and upgrades client workstation operating systems and applications
- Conducts adds, moves, changes, preventative maintenance, and repairs on telephone systems
- Supports and administers Cable Television (CATV), Digital conferencing, and Internet Protocol (IP) or Analog surveillance cameras
- Creates, modifies, moves, and deletes user accounts in conjunction with customer service
- Plans, tests, and implements Local and Wide Area Network development specifications
- Initiates and enforces network security via passwords, anti-virus software, and intrusion detection programs
- Prepares reports and develops technical implementation plans
- Attends training classes, seminars and keeps abreast of current industry trends
- Drives on State business
- Performs other duties appropriate to the assignment
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
- Network topology, network resources, Transmission Control Protocol and Internet Protocol (TCP/IP)
- Personal Computer (PC) operating systems and hardware
- Telecommunication systems
- Printers, copiers, scanners, and faxes
- Application software
- Managing anti-virus, Active Directory user accounts and resources, Exchange email accounts, Smartphones, and data backup systems, including media management
- Managing network resources
- Installing, testing, and repairing telecommunication equipment, voice and data lines, CATV, video conferencing, and IP surveillance cameras
- English sentence structure and grammar
Skill in:
- Building and maintaining interpersonal relationships
- Customer service
- Time management
- Identifying and interpreting end-user issues
- Project management and implementation
- Verbal and written communication
- Technical troubleshooting and problem-solving
- Report preparation
- Testing telecommunication equipment and diagnosing malfunctions
- Reading and interpreting network diagrams, topology, and blueprints
Ability to:
- Lift/carry 50 lbs.
- Push/pull 100+ lbs.
- Walk/run 1+ miles
- Work in a prison environment
- Learn and adhere to ADCRR policies and procedures
- Analyze and diagnose problems related to operating and network systems and develop effective solutions
- Understand complex interrelated technology and software functions
- Enhance and maintain operating systems and related software to optimize computer performance
- Plan and conduct extensive technical surveys
- Consult on issues and requests from end-users
- Be self-motivated and perform duties unsupervised
Selective Preference(s):
- Bachelor’s degree plus three (3) or more years of experience in systems administration (or equivalent experience)
- Network certification (i.e., Computing Technology Industry Association A+ Certification (CompTIA A+), Computing Technology Industry Association Network + certification (CompTIA Network + [New]), or Microsoft Solution Expert Certification (MCSE)
- A minimum of three (3) years of experience in a networking environment and technical training covering data communications principles, electronics and LAN and WAN technologies
- Four (4) years of on-the-job training in a networking environment, telecommunications or data communications environment with coursework in a relevant area
Pre-Employment Requirements:
Employment is contingent on the selected applicant passing a background investigation and a drug test, and possibly a medical/physical examination.
Bachelor’s degree plus three (3) or more years of experience in systems administration (or equivalent experience)
If this position requires driving or the use of a vehicle as an essential function of the job, then the following requirements apply. Any employee operating a motor vehicle on State business must possess and retain a current, valid class-appropriate driver’s license, complete all required training, and successfully pass all necessary driver’s license record checks. The license must be current, unexpired, and neither revoked nor suspended. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records, and must complete all required driver training. An employee who operates a personally owned vehicle on state business shall maintain the statutorily required liability insurance (see Arizona Administrative Code (A.A.C.) ).
In an effort to maintain a safe environment, all employees are required to take a Tuberculosis (TB) test during their New Employee Orientation and every year thereafter.
All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
We offer an excellent and affordable comprehensive benefits package to meet the needs of our employees:
- Vacation and sick days with 10 paid holidays per year
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Robust and affordable insurance plan to include medical, dental, life, short-term and long-term disability options
- Exceptional retirement program
- Optional employee benefits such as deferred compensation plans, credit union membership, and a wellness program
- An incentivized commuter club and public transportation subsidy program
Learn more about the Paid Parental Leave program. For a complete list of benefits provided by The State of Arizona, please visit our
Retirement:
Positions in this classification participate in the Arizona State Retirement System (ASRS). Enrollment eligibility will become effective after 27 weeks of employment.
Current ADCRR Employees: Consult with your respective Human Resources Liaison if you are in a different retirement plan than the one indicated above.