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Visitor experience assistant

Glasgow (Glasgow City)
ASVA: Association of Scottish Visitor Attractions
Visitor experience assistant
Posted: 6 October
Offer description

Contract: Permanent, Annualised, Full-time and Part-time

Salary: £12.95 per hour


THE ROLE

Glasgow Science Centre are seeking Visitor Experience Assistants to join our Operations team.

Working as part of the Operations Team, this varied role is instrumental in the delivery of Glasgow Science Centre’s 5 Star Customer Service promise: providing a fun, safe and welcoming environment to all customers.

This role spans all areas of the Operations Department where you will provide an integrated, coordinated and professional level of service to our customers at point of contact.

To ensure seamless service delivery the role includes working across all our customer-facing areas including Science Engagement and Catering, Events and Sales.

Whilst the Visitor Experience Assistant role works across all areas of operations, we are recruiting for individuals who may have a specialism/interest/experience in Science Engagement or Catering events and Sales. Applications will be considered for both areas.


APPLICATION QUESTIONS

As part of your application you will be asked to answer the following 3 questions.

* What motivates you to apply for the role of Visitor Experience Assistant at Glasgow Science Centre?
* How do your skills and experience make you the ideal candidate for the role of Visitor Experience Assistant at Glasgow Science Centre?
* Glasgow Science Centre is a five-star visitor attraction, describe what you expect from your 5 star visit to GSC. Provide an example of 5 star service you have experienced and what made it stand out as 5 star to you.

Please note that when completing the application form you are unable to save and return so you may wish to prepare answers to these questions in advance.

We are an equal opportunities employer and welcome applications from people of all backgrounds.

We encourage all applicants to complete a short equality monitoring questionnaire. This is optional and for our internal monitoring purposes only.

Should you require an application in a different format please email human.resources@glasgowsciencecentre.org

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