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Padel club coordinator & guest experience

Redditch
OMNI Padel UK LTD
Coordinator
Posted: 26 May
Offer description

OMNI Padel UK Limited is an exciting new padel facility based on Astwood Business Park. With x3 indoor courts, and x2 outdoor courts, coaching, events and café/bar, OMNI is going further than just padel! We’re looking for a dedicated and enthusiastic Club Assistant to join our team and help us develop a thriving community of players.


Duties

* Ensure the safety and wellbeing of all participants during activities
* Help maintain a clean and organised environment within the club premises
* Assist in setting up equipment and materials for activities and coaching sessions
* Provide friendly customer service on-site, by phone or via email
* Handle general enquiries, bookings and customer purchases
* Record customer feedback and support or elevate as necessary
* Open or close the club and help ensure the smooth running of daily operations
* Follow Health and Safety procedures
* Support daily tasks such as equipment and stock check to ensure all is usable
* Occasionally may be required to perform duties outside of this list.


Skills

* Experience working in a club or customer-facing environment such as hospitality, gyms, leisure clubs, sport facilities or tennis clubs
* Friendly and approachable demeanour with excellent interpersonal skills
* Strong communicator, organised, proactive and reliable
* Willingness to learn new systems and take initiative when needed
* Interest in padel and sports in general is preferred
* Strong organisational skills with the ability to manage multiple activities simultaneously
* Ability to work flexibly, including during evenings or weekends if required

This role offers an enriching environment where you can develop your skills while making a positive impact in a new business. We welcome applicants who are organised, proactive, and passionate about sport and fitness, particularly in padel.

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