Legal Advisor – RAC
Join RAC Legal Services where you will deliver expert legal guidance to our members and corporate partners across a wide range of private law matters. This is more than a job – it’s a career path with opportunities for specialist training and advancement.
What You’ll Do
* Provide accurate legal advice by phone across core areas of private law.
* Apply RAC LS policies and products with precision and clarity.
* Handle escalated complaints professionally and within service‑level timeframes.
* Log all calls and activities using our case‑management systems.
* Support the department with training, legal research, and administrative tasks.
* Ensure compliance with FCA, Data Protection Act, and other relevant regulations.
What You’ll Bring
* Law graduate (LLB + post‑grad qualification such as LPC/LSF, LLM, or BVC) or equivalent legal/insurance qualification.
* Ideally but not essential experience in customer‑facing roles or call‑centre environments.
* Strong interpersonal and listening skills.
* Expertise in core foundation areas of law:
o Contract (including insurance and consumer)
o Civil Litigation
o Tort (negligence, nuisance, trespass)
o Personal Injury
o Statutory Liability
Desirable Skills
* Knowledge of motoring law and related fields (e.g., motor insurance, criminal motor).
* Advanced expertise in:
o Employment Law (Private)
o Property Law (Private)
o Family Law
o Wills & Probate
* Strong IT skills and ability to manage workloads effectively.
Career Development & Rewards
As you grow your legal expertise, we support you in expanding into new areas of law. Once you complete training and demonstrate competency in advising, you’ll receive £1,500 for each new advanced legal area you master, including Advanced Property Law, Employment Law, Wills & Probate, and Family Law.
About RAC
With a legacy of over 125 years, RAC is a trusted provider to 12.5 million members nationwide. We value ambition, support, and authenticity, and we are proud of our 4.5‑star Glassdoor rating. As an equal‑opportunities employer, we welcome applicants from all backgrounds and encourage you to bring your full self to the role.
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