Housing Officer | Permanent | Head Office in Chingford) | £25,000£28,000 (depending on background)
We are working with a well-established housing provider that delivers lettings, property sales, and temporary accommodation services across London and the Southeast. They work closely with housing associations, local authorities, and private landlords, supporting tenants and ensuring high-quality property management across their portfolio.
We are now looking to recruit a Housing Officer in our Chingford Head Office. You will act as the main point of contact for tenants, Landlords, contractors and local authorities. This role is ideal for someone with a background in property or tenancy management who is confident managing tenant relationships, coordinating repairs.
Youll report directly to the Housing Manager based at the Chingford Head Office and will liaise with contractors, engineers, and caretakers to ensure the smooth running of the building and its facilities.
The Benefits and Perks Package:
£26,000£28,000 depending on Background
Monday to Friday role with no weekends
Join a growing and supportive housing organisation
The Basics:
Full-time, permanent position
Monday to Friday, 9:00am5:50pm
Based on-site in Chingford - reporting to the Manager based at Head Office
The Responsibilities:
Taking calls and dealing with emails & requests from landlords, tenants, contractors and local authorities
Dealing with repair requests
Raising job sheets for internal maintenance staff
Logging completed job sheets when they are returned
Instructing contractors as required
The Skills & Requirements:
Background in a housing, property management, or facilities role
Knowledge of social housing or private tenancy management preferred
Excellent communication and problem-solving skills
Confident in identifying and escalating repairs
Organised, proactive, and able to work independently
Lemoncloud prides itself on partnering with places of work that encourage diversity, equality, and inclusion. At Lemoncloud, we aim to respond to all applications within 48 hours.
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