Salary: £129,600 - 140,400 per year Requirements:
* Active Security Clearance (SC) - must be current and transferable
* Extensive GDS experience, working to the Government Service Standard
* Proven experience operating as a UCD / Design Lead on complex digital services
* Strong background in leading multidisciplinary design and research teams
* Confidence influencing senior stakeholders, service owners and programme leadership
* Experience shaping UCD strategy across multiple products or services
Responsibilities:
* Set the UCD strategy and vision, ensuring alignment with organisational and programme objectives
* Provide clear leadership and direction to content designers, user researchers and interaction designers
* Champion user-centred design at a strategic level, embedding best practice across teams
* Oversee research-led design decisions and ensure insights directly inform delivery
* Coach and mentor team members, supporting capability development and quality standards
* Ensure all UCD outputs align with GDS standards and support successful service assessments
Technologies:
* Support
* Security
* UX UI Design
More:
We are looking for an experienced SC-cleared UCD Lead to take a senior, strategic role on a major central government digital programme. This role involves setting direction for user-centred design, leading and mentoring teams, and influencing at programme and senior stakeholder levels, ensuring delivery meets the Government Service Standard. The position is based in London with a balanced and flexible working model, requiring 3 days per week on-site. We value respect and equality, fostering a diverse and inclusive community. Our success is driven by our people, working together to deliver the best resourcing solutions for our clients.
last updated 23 week of 2026